Posting Title (External Posting) Financial Service Representative - LendDirect Office 1504
Posting Title (External Posting) Financial Service Representative - LendDirect Office 1504

Posting Title (External Posting) Financial Service Representative - LendDirect Office 1504

Full-Time 38000 - 52000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver exceptional customer service and help clients secure financial solutions.
  • Company: Join LendDirect, a leader in consumer finance with over 50 years of experience.
  • Benefits: Enjoy competitive pay, health benefits, paid time off, and professional development opportunities.
  • Other info: Dynamic team environment with great growth potential and mentorship.
  • Why this job: Kickstart your career in finance and make a real difference for customers.
  • Qualifications: Passion for customer service and a willingness to learn; sales experience is a plus.

The predicted salary is between 38000 - 52000 £ per year.

If you're seeking more than just a job, join LendDirect and kickstart your career! Are you ready to make a difference in the world of consumer finance? At LendDirect, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs. Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued.

As a Financial Service Representative, you’ll be at the heart of our customer experience—delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job—it’s a chance to grow your career, make a difference, and be rewarded for your success. If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let’s achieve success together!

  • Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.
  • Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.
  • Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings.
  • Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution.
  • Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence.
  • Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets.

This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth.

We’re looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment.

  • Customer Focus: A genuine desire to help others and provide top-tier service in every interaction.
  • Sales Mindset: Confidence in promoting products and services that meet customer needs.
  • Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly.
  • Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges.
  • Adaptability: Willingness to learn new systems and processes in a dynamic environment.
  • Team Player: A collaborative spirit with a desire to contribute to team success.
  • Educational Background: High School diploma or equivalent required; college coursework or degree is a plus.
  • Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required—we’ll train the right candidate!

Work Location: 330-100 Cowdray Court, Scarborough, ON M1S 5C8

Operating Hours: Monday - Friday 9:00am - 7:00pm, Saturday 9:00am - 5:00pm

Hourly: $19.00 - $25.00

The base hourly range represents the low and high end of the anticipated hourly range for this position based on the provincial average. The actual base hourly offered for this full-time position will be determined by various factors, including, but not limited to, location, skills, knowledge, competencies, and experience.

All full-time employees are eligible for the following benefits, starting on day one: Paid Time Off, Medical, Dental, Vision, Life Insurance, Disability, and other voluntary coverages. You will also be eligible to participate in our RRSP/DPSP program once you have completed 3 months of employment with a company match. Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program.

Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money®, LendDirect®, and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline.

Posting Title (External Posting) Financial Service Representative - LendDirect Office 1504 employer: LendDirect Corp.

At LendDirect, we pride ourselves on being more than just a workplace; we are a community that fosters growth and innovation in the consumer finance sector. Our supportive work culture encourages collaboration and personal development, with numerous opportunities for career advancement, as evidenced by our employees' success stories. Located in Scarborough, ON, we offer competitive benefits from day one, including comprehensive health coverage and a robust RRSP program, making us an excellent employer for those looking to make a meaningful impact in their careers.
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Contact Detail:

LendDirect Corp. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Posting Title (External Posting) Financial Service Representative - LendDirect Office 1504

✨Tip Number 1

Network like a pro! Reach out to friends, family, and even former colleagues to let them know you're on the job hunt. You never know who might have a lead or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews! Research LendDirect and understand their values and services. This way, you can tailor your answers to show how you fit into their team and culture.

✨Tip Number 3

Practice makes perfect! Do mock interviews with a friend or in front of the mirror. Focus on articulating your customer service skills and sales mindset, as these are key for the Financial Service Representative role.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the LendDirect team!

We think you need these skills to ace Posting Title (External Posting) Financial Service Representative - LendDirect Office 1504

Customer Service
Sales Techniques
Communication Skills
Problem-Solving Skills
Adaptability
Team Collaboration
Financial Product Knowledge
Regulatory Compliance
Relationship Building
Consultative Selling
Delinquency Management
Training and Mentoring
Proactive Engagement

Some tips for your application 🫡

Show Your Passion for Customer Service: When you're writing your application, make sure to highlight your genuine desire to help others. We want to see that you’re not just looking for a job, but that you’re excited about making a difference in the world of consumer finance!

Tailor Your Application: Take a moment to customise your application for the Financial Service Representative role. Mention specific skills or experiences that align with our values and the responsibilities outlined in the job description. This shows us you’ve done your homework!

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates communicate effectively, as strong communication skills are key in this role!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at LendDirect!

How to prepare for a job interview at LendDirect Corp.

✨Know Your Stuff

Before the interview, make sure you understand LendDirect's services and values. Familiarise yourself with their approach to consumer finance and think about how your skills align with their mission. This will show that you're genuinely interested in the role and the company.

✨Showcase Your Customer Service Skills

As a Financial Service Representative, you'll be at the forefront of customer interactions. Prepare examples from your past experiences where you've delivered exceptional service or resolved customer issues. Highlighting these moments will demonstrate your ability to thrive in a customer-focused environment.

✨Practice Your Sales Pitch

Since driving sales growth is key in this role, practice how you would promote financial products. Think of ways to educate customers on services while identifying their needs. Role-playing with a friend can help you feel more confident when discussing sales techniques during the interview.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the training programme, team dynamics, or opportunities for growth within LendDirect. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.

Posting Title (External Posting) Financial Service Representative - LendDirect Office 1504
LendDirect Corp.

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