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- Tasks: Provide exceptional customer support to clients facing financial challenges.
- Company: Leading fintech company in the UK with a focus on customer service.
- Benefits: Flexible weekend hours, remote work, and potential for extra weekday shifts.
- Why this job: Make a real difference in people's lives while working from home.
- Qualifications: Strong communication skills and a customer-first attitude.
- Other info: Join a supportive team with opportunities for growth and development.
The predicted salary is between 28800 - 43200 £ per year.
A leading fintech company in the United Kingdom seeks a dedicated individual for a customer support role within the Financial Support team. This position offers a weekend work schedule and the potential for additional hours during the week.
The ideal candidate should possess strong communication skills and a customer-first mindset, focusing on assisting clients experiencing financial difficulties.
You will work fully remote after training in the office and help ensure that customers receive exceptional service with every interaction.
Remote Financial Support Specialist - Weekend employer: Lendable
Contact Detail:
Lendable Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Financial Support Specialist - Weekend
✨Tip Number 1
Make sure to research the company and its values before your interview. Understanding their mission will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common interview questions, especially those related to customer support and financial difficulties. We can’t stress enough how important it is to articulate your problem-solving skills and customer-first mindset.
✨Tip Number 3
Don’t forget to prepare some thoughtful questions for your interviewer. This shows that you’re engaged and serious about the role, plus it gives you a chance to assess if the company is the right fit for you.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Remote Financial Support Specialist - Weekend
Some tips for your application 🫡
Show Your Customer-First Mindset: When writing your application, make sure to highlight your customer service experience. We want to see how you've gone above and beyond for clients in the past, especially in challenging situations.
Communicate Clearly: Strong communication skills are key for this role. Use clear and concise language in your application. Avoid jargon and keep it straightforward so we can easily understand your points.
Tailor Your Application: Make your application stand out by tailoring it to the job description. Mention specific skills or experiences that relate directly to the Financial Support team and the challenges our customers face.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates about your application status directly from us.
How to prepare for a job interview at Lendable
✨Know Your Fintech Stuff
Make sure you brush up on the basics of fintech and the specific services the company offers. Understanding the industry will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role is all about customer support, practice articulating your thoughts clearly. You might want to prepare examples of how you've successfully resolved customer issues in the past, highlighting your ability to listen and empathise.
✨Emphasise Your Customer-First Mindset
Think about times when you've gone above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your commitment to providing exceptional service, especially for clients facing financial difficulties.
✨Prepare for Remote Work Questions
As this is a remote position, be prepared to discuss your home office setup and how you manage your time effectively. Companies want to know you can stay productive and engaged while working from home, so have some strategies ready to share.
