Lendable in the UK is hiring a Back Office Real Time Coordinator to join the Workforce Management team. This newly created role sits at the intersection of Workforce Management and back office operations, serving as the real-time point of contact for Complaints, Financial Crime, Fraud and Card Disputes, and Fraud Investigations.
You will monitor real-time data, optimise agent schedules, and report on performance to protect SLAs.
#J-18808-Ljbffr
Real-Time Back Office Coordinator (Hybrid/Flexible) employer: Lendable
Lendable is an exceptional employer that champions innovation and flexibility, making it an ideal place for a Senior Kotlin/JVM Engineer to thrive. With a vibrant work culture that prioritises collaboration and personal growth, employees are encouraged to develop their skills while contributing to impactful financial products. The company's commitment to flexible working arrangements further enhances the work-life balance, making it a rewarding environment for those looking to make a difference in the fintech space.
