Lendable is seeking a dynamic Complaints Team Leader to manage a motor finance complaints team. You will lead from the front, champion data-driven decisions and ensure fair customer outcomes. You will oversee complex cases and drive process improvements within a fast-paced fintech environment.
You will use AI and analytics to optimise workloads, monitor trends, and collaborate with Operations and Product to deliver strong customer outcomes while maintaining industry regulation standards.
Motor Finance Complaints Team Leader - Data-Driven & Hybrid employer: Lendable
Lendable is an exceptional employer that champions innovation and flexibility, making it an ideal place for a Senior Kotlin/JVM Engineer to thrive. With a vibrant work culture that prioritises collaboration and personal growth, employees are encouraged to develop their skills while contributing to impactful financial products. The company's commitment to flexible working arrangements further enhances the work-life balance, making it a rewarding environment for those looking to make a difference in the fintech space.
