At a Glance
- Tasks: Coordinate real-time operations for complaints, fraud, and disputes with a data-driven mindset.
- Company: Join Lendable, a forward-thinking company focused on innovative workforce management.
- Benefits: Enjoy hybrid working, competitive pay, and opportunities for professional growth.
- Other info: Be part of a dynamic team with a focus on collaboration and impact.
- Why this job: Shape processes and make a difference in back-office operations while working flexibly.
- Qualifications: Proactive attitude and strong analytical skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Lendable is seeking a proactive Back Office Real Time Coordinator to join the Workforce Management team.
You will act as the real-time contact for Complaints, Financial Crime, Fraud & Card Disputes, and Fraud Investigations, shaping processes and reporting with a data-driven approach.
The role sits at the intersection of Workforce Management and back-office operations, reporting to the Workforce Lead. Hybrid working is available with some in-office days.
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We think you need these skills to ace Real-Time Back Office Coordinator - Hybrid in London
Proactive Communication
Data-Driven Approach
Workforce Management
Back Office Operations
Process Shaping
Reporting Skills
Complaints Handling
