At a Glance
- Tasks: Dive into financial crime casework and improve processes with innovative solutions.
- Company: Join one of the UK's fastest-growing fintech companies, backed by top investors.
- Benefits: Enjoy flexible working, health coverage, and a fully stocked kitchen.
- Other info: 12-week internship starting 30th June with excellent career growth opportunities.
- Why this job: Make a real impact while learning in a dynamic, fast-paced environment.
- Qualifications: Final-year student with a curious mindset; no prior experience needed.
The predicted salary is between 30000 - 30000 £ per year.
About Lendable
Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
- One of the UK’s newest unicorns with a team of just over 700 people
- Among the fastest-growing tech companies in the UK
- Profitable since 2017
- Backed by top investors including Balderton Capital and Goldman Sachs
- Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Join us if you want to:
- Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
- Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo
- Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting
As a Financial Crime Intern you would be expected to bridge the gap between our frontline Financial Crime Operational teams and our second line Financial Crime risk team. You will be the specialist responsible for reviewing, refining, and where possible standardising suspicious activity reports before they move to senior review.
Your day-to-day impact:
- You’ll review Suspicious Activity Reports (SARs) escalated from across the business including Frontline Operations, Fraud, and FinCrime teams. You will ensure every report is robust, evidence-led, and tells the full story of the circumstances.
- You’ll go beyond the initial alert, ensuring that research is conducted on a proportionate basis to ensure that what has really happened is adequately documented.
- You’ll assess high-risk relationships and provide clear, logical and sound rationales on whether we should continue a business relationship, balancing commercial success with risk mitigation.
- You’ll constantly look for solutions to improve our ways of working, both with our people, AI systems and internal processes to make our reporting of SAR’s to the National Crime Agency (NCA) faster and smarter.
Person Specification
We hire for potential, mindset, and grit. This role is designed for someone who wants to start a career in Financial Services, not just fill a seat.
- A sharp and quick thinking individual: Ideally someone who is in the process of studying for a degree in a relatable discipline (Financial Crime, Business, Criminology, Law, Psychology, Social Sciences, etc.) and wants a role where you can actually use your brain.
- Someone who is intellectually curious, who questions the status quo and continues to challenge until the root of a problem is uncovered.
- An individual with high energy - who thrives on a fast paced environment, is comfortable with ambiguity and can pivot quickly to changing processes and priorities.
- Continuous improvement is your aim, you are always seeking fresh ideas and looking how to work smarter.
About the role
This is a 12-week internship program starting from 30th June. Salary - £30,000 (per annum)
We're looking for a sharp, intellectually curious final-year student who loves solving problems and finds smarter ways to do things to come and make a real impact in one of the UK's fastest-growing fintech companies.
As an Operations & Process Improvement Intern, you’ll play an active role within our Financial Crime team, supporting the day-to-day running and continuous improvement of our operations. Alongside handling real casework, you’ll identify opportunities to streamline workflows, improve processes, and introduce automation where possible. This is a hands-on role with real ownership - you won’t just observe how operations work, you’ll help shape and improve them.
What you'll be doing:
- Getting into the weeds of financial crime casework - learning how processes work end-to-end and presenting your own findings to senior leadership
- Identifying manual, repetitive, or inefficient processes and finding ways to automate or improve them
- Working with AI tools and internal systems to make case work faster and smarter
- Collaborating with operational and risk teams to drive meaningful change
What we're looking for:
- A final-year university student, ideally from a top university
- You don't need prior experience in financial services or financial crime - we hire for potential, mindset, and grit
- A degree in STEM or relevant discipline is a plus (Financial Crime, Business, Criminology, Law, Psychology, Social Sciences, etc.) but not essential
- Someone intellectually curious who questions the status quo and is a first-principles thinker
- High energy - you thrive in a fast-paced environment, are comfortable with ambiguity, and can pivot quickly when priorities shift
- A process improver - always looking for smarter ways to do things
Interview Process:
- 15 minute cognitive test
- 30 minute video call with our Talent Team
- 45 minute case study
- 30 minute final interview
Life at Lendable:
- Winning team: the opportunity to scale up one of the world’s most successful fintech companies
- Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
- Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
- Health coverage: support for your physical and mental wellbeing, including private health cover
- Retirement & savings: long-term financial wellbeing through retirement savings plans
- Employee referral programme: earn a competitive bonus when you refer successful new team members
- Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
- Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Operations & Process Improvement Intern - Financial Crime Ops in London employer: Lendable
Lendable is an exceptional employer, offering a dynamic work culture where innovation and problem-solving are at the forefront. As a rapidly growing fintech company, we provide our interns with meaningful responsibilities from day one, fostering personal and professional growth through hands-on experience and collaboration with talented teams. With flexible working arrangements, comprehensive health coverage, and a vibrant social environment, Lendable is committed to supporting the well-being and development of its employees in a fast-paced, rewarding setting.
StudySmarter Expert Advice🤫
We think this is how you could land Operations & Process Improvement Intern - Financial Crime Ops in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Lendable on LinkedIn. Ask them about their experiences and any tips they might have for the interview process. Personal connections can give you insights that you won't find anywhere else.
✨Tip Number 2
Prepare for your interviews by diving deep into Lendable's mission and values. Understand their approach to financial crime and think of ways you can contribute to their goals. Show them you're not just another candidate, but someone who genuinely cares about making an impact.
✨Tip Number 3
Practice makes perfect! Get comfortable with common interview questions, especially those related to problem-solving and process improvement. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your thought process.
✨Tip Number 4
Don’t forget to follow up after your interviews! A simple thank-you email can go a long way in leaving a positive impression. Mention something specific from your conversation to remind them of your enthusiasm and fit for the role.
We think you need these skills to ace Operations & Process Improvement Intern - Financial Crime Ops in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the role. Highlight your relevant skills and experiences that align with the Operations & Process Improvement Intern position. We want to see how you can bring value to our team!
Show Your Curiosity:In your application, let us know about your intellectual curiosity. Share examples of how you've questioned the status quo or tackled problems in innovative ways. We love candidates who think outside the box!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your potential.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our awesome team at Lendable!
How to prepare for a job interview at Lendable
✨Know Your Stuff
Before the interview, dive deep into Lendable's mission and values. Understand their approach to financial crime and how they leverage technology. This will not only show your interest but also help you connect your skills to their needs.
✨Show Your Problem-Solving Skills
Prepare examples from your studies or past experiences where you've identified inefficiencies and proposed solutions. Lendable is all about continuous improvement, so demonstrating your ability to think critically and creatively will set you apart.
✨Be Ready for the Case Study
The case study is a big part of the interview process. Practice analysing scenarios related to financial crime operations. Think about how you would approach the problem, what data you would need, and how you could improve processes.
✨Ask Smart Questions
At the end of the interview, have a few insightful questions ready. Ask about the team dynamics, the tools they use for process improvement, or how they measure success in the role. This shows you're genuinely interested and engaged.
