At a Glance
- Tasks: Drive meaningful change and improve customer experience in a fast-growing fintech environment.
- Company: Join Lendable, one of the UK's newest unicorns with a collaborative culture.
- Benefits: Competitive salary, flexible working, health coverage, and social events.
- Other info: Exciting startup environment with opportunities for rapid career growth.
- Why this job: Make a real impact from day one while developing your skills in AI and operations.
- Qualifications: STEM degree with strong analytical and communication skills.
The predicted salary is between 40000 - 45000 £ per year.
About Lendable
Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
- One of the UK’s newest unicorns with a team of just over 700 people
- Among the fastest-growing tech companies in the UK
- Profitable since 2017
- Backed by top investors including Balderton Capital and Goldman Sachs
- Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Join us if you want to:
- Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
- Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo
- Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting
About the role
We’re looking for a super-smart and ambitious graduate who is not only highly numerate and analytical, but also enthusiastic about building strong relationships and driving meaningful change. Join us to apply your analytical expertise and people skills to help shape the future of our operations and prepare for a path towards Operational Leadership.
What you'll be doing
This two-year, full-time programme offers hands-on experience across our core customer-facing Operations teams. It’s an exciting opportunity to immerse yourself in the workings of a fast-growing fintech business, contributing to real projects with measurable impact. With mentorship and leadership support, you’ll develop valuable skills in AI, digital transformation, and process improvement—building a strong foundation for your future as an Operational leader.
- Operational Automation & Efficiency: Work on initiatives to improve customer experience, optimise processes, and contribute to operational efficiency.
- Rapid Exposure: Quickly take on significant responsibility and gain exposure to multiple functions across operations - whether through team rotations or high-impact assignments.
- Data-Driven Decision Making: Analyse problems, propose solutions, and drive execution with support from our teams.
- Communication & Delivery: Present findings, ideas, and results to stakeholders, developing your communication and influencing skills.
- Problem-solving: Address complex operational challenges and deliver actionable solutions to our teams.
- Customer-Centricity: Develop a keen understanding of customer needs and be empowered to identify pain points and design seamless, customer-focused processes, ensuring that our operational strategies consistently deliver great customer outcomes.
- Collaboration: Collaborate with our cross-functional Operations teams to deliver tangible, customer-focused projects.
What we're looking for
- A graduate with a STEM degree, with evidence of strong analytical thinking, creative problem solving, and quantitative skills.
- Strong interpersonal and communication skills - you enjoy collaborating and building relationships.
- Can demonstrate examples of critical thinking, adaptability, and initiative, ideally through academic, internship, or extracurricular experiences.
- Results-driven and resourceful, with a willingness to learn quickly and embrace new challenges.
- Comfortable with technology, data analysis and curious about fintech, AI, and automation.
- Startup mindset. We’re a fast-growth tech startup so you’ll be super excited to work in an entrepreneurial environment and have a real impact on the business.
- You’ll have a natural curiosity and love to dig into things to understand how they work and are eager to drive positive change from day one.
Interview Process
- 15-minute online numerical test
- Cognitive Assessment
- In-person case study (30 min)
- In person final stage interview
Compensation
£40,000 - £45,000 annual salary
Life at Lendable
- Winning team: the opportunity to scale up one of the world’s most successful fintech companies
- Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
- Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
- Health coverage: support for your physical and mental wellbeing, including private health cover
- Retirement & savings: long-term financial wellbeing through retirement savings plans
- Employee referral programme: earn a competitive bonus when you refer successful new team members
- Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
- Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Graduate - Operations Transformation Associate in London employer: Lendable
Lendable is an exceptional employer, offering graduates the chance to join a rapidly growing fintech company that values innovation and collaboration. With a strong focus on employee development, you will gain hands-on experience in operations while enjoying a flexible work culture, comprehensive health coverage, and opportunities for social connection. Join us to make a meaningful impact from day one and build a rewarding career in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Graduate - Operations Transformation Associate in London
✨Tip Number 1
Get to know the company inside out! Research Lendable's mission, values, and recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your numerical and analytical skills before the online test. Use resources like StudySmarter to brush up on relevant topics. The better prepared you are, the more confident you'll feel when tackling those tricky questions!
✨Tip Number 3
During interviews, don’t just answer questions—engage in a conversation! Ask insightful questions about the role and the team. This shows your enthusiasm and helps you build rapport with the interviewers.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about the company culture and values while you’re at it.
We think you need these skills to ace Graduate - Operations Transformation Associate in London
Some tips for your application 🫡
Show Your Passion for Fintech:When writing your application, let your enthusiasm for fintech shine through! Share why you're excited about the industry and how you see yourself contributing to Lendable's mission. We love candidates who are genuinely interested in what we do.
Highlight Your Analytical Skills:Since this role is all about data-driven decision making, make sure to showcase your analytical prowess. Use specific examples from your studies or previous experiences that demonstrate your ability to solve complex problems and make sense of data.
Be Personable and Relatable:We value strong interpersonal skills, so don’t shy away from showing your personality! Write in a way that reflects who you are, and share experiences where you've built relationships or collaborated with others. It’s all about connecting with us!
Tailor Your Application:Make your application stand out by tailoring it to the role. Reference specific aspects of the job description and explain how your background aligns with what we're looking for. This shows us that you've done your homework and are genuinely interested in joining our team.
How to prepare for a job interview at Lendable
✨Know Your Numbers
Since this role is all about analytical thinking, brush up on your numerical skills before the interview. Practice some sample numerical tests to get comfortable with the format and types of questions you might face.
✨Showcase Your Problem-Solving Skills
Prepare examples from your academic or internship experiences where you tackled complex problems. Be ready to discuss your thought process and how you arrived at your solutions, as this will demonstrate your critical thinking abilities.
✨Understand Lendable's Mission
Familiarise yourself with Lendable’s products and their impact on customers. Being able to articulate how you can contribute to their mission of improving customer experience will show your enthusiasm and alignment with their goals.
✨Practice Your Communication
Since strong interpersonal skills are key for this role, practice presenting your ideas clearly and confidently. You might even want to do a mock interview with a friend to refine your delivery and ensure you can effectively communicate your thoughts.
