At a Glance
- Tasks: Lead fraud and complaints operations while redesigning processes for efficiency.
- Company: Lendable, a forward-thinking company focused on innovation and growth.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional development.
- Why this job: Make a real impact by improving operations and driving change in a growing business.
- Qualifications: Strong analytical skills, experience in operations, and ability to manage casework.
The predicted salary is between 60000 - 80000 £ per year.
Lendable is hiring a Strategy & Operations Manager (US Back Office) in London to own fraud and complaints operations, drive end-to-end process redesign, and build the tooling and data capabilities that reduce manual work. You will work with Product, Engineering and Compliance to deliver measurable improvements and maintain strong case records for auditability.
We seek someone who can think clearly, work from data, manage casework, and scale the function as the business grows.
Fraud & Operations Strategy Manager in London employer: Lendable
Lendable is an exceptional employer that champions innovation and flexibility, making it an ideal place for a Senior Kotlin/JVM Engineer to thrive. With a vibrant work culture that prioritises collaboration and personal growth, employees are encouraged to develop their skills while contributing to impactful financial products. The company's commitment to flexible working arrangements further enhances the work-life balance, making it a rewarding environment for those looking to make a difference in the fintech space.
