Team Leader - Credit & Risk Management in Kent, Rochester

hackajob is collaborating with Lendable to connect them with exceptional professionals for this role. Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.

About Lendable

Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world's leading fintech companies and are off to a strong start:

• One of the UK's newest unicorns with a team of just over 700 people
• Among the fastest-growing tech companies in the UK
• Profitable since 2017
• Backed by top investors including Balderton Capital and Goldman Sachs
• Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)

So far, we've rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers' hands in minutes instead of days. We're growing fast, and there's a lot more to do: we're going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.

Join us if you want to:

• Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
• Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo
• Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting

This role will be based out of our Chatham office.

About the role:

As the Financial Crime Team Leader, you will play a pivotal role in managing Financial Crime Operations to support and protect our customers. Your primary responsibility will be to ensure that we meet our legal and regulatory obligations regarding transaction monitoring and raising suspicious activity reports. Additionally, you will drive improvements as the financial crime landscape changes and when you identify efficiency opportunities.

Your team's objectives:

The Fraud and Financial Crime Team aims to build and enhance an effective framework to combat fraud and financial crime while balancing the needs of our customers. Risk mitigation is a key objective, and we also focus on data analysis and automation to deliver solutions efficiently and effectively. The team works closely with all areas of the business to support initiatives that enable secure growth for the bank, providing advice and solutions.

How you'll impact those objectives:

In this role, you will have a significant impact on the development of the Fraud and Financial Crime function across the firm. Your key responsibilities will include:

• Monitoring the day-to-day performance and service position of Transaction Monitoring and Financial Crime Referrals as well as Suspicious Activity Reports (SAR's) addressing identified challenges.
• Overseeing the financial crime transaction monitoring team, providing direction and assisting with complex cases.
• Equipping the Financial Crime operations teams with effective training and guidance.
• Leading your team to conduct accurate and efficient investigations.
• Supporting senior management in developing, communicating, and implementing operational changes, including multiple projects simultaneously.
• Building and maintaining a high-performance, agile, and empathetic management culture consistent with our values.
• Managing the personal and professional development of your direct reports.
• Contributing to a strong control environment by minimising breaches and risk events, and resolving operational incidents.
• Providing timely and useful operational management information to senior management.
• Working closely and collaboratively with control owners responsible for financial crime controls that drive operational demand, including relevant product teams.

Necessary deliverables within the role:

• Working with the Head of Department, Managers and key stakeholders, including the Second Line Financial Crime function to implement an effective financial crime screening operation.
• Collaborating with analytics to identify internal and external data sources that provide insights for identifying high-risk/criminal activity and integrating them into our overall data insight and profiling.
• Collaborating with senior product stakeholders to ensure a cohesive approach from application to the existing customer life cycle.
• Managing Financial Crime processes to optimise the operations function.

Life at Lendable:

• Winning team: the opportunity to scale up one of the world's most successful fintech companies
• Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
• Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
• Health coverage: support for your physical and mental wellbeing, including private health cover
• Retirement & savings: long-term financial wellbeing through retirement savings plans
• Employee referral programme: earn a competitive bonus when you refer successful new team members
• Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
• Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations

Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.