Lendable in London is seeking a Graduate Complaints Officer to start a career in operations within a financial services firm. You’ll join a team that handles complaints across loans, cards and auto-finance, learning FCA rules and DISP guidance while building investigation skills and customer-handling confidence.
Reporting to a Complaints Manager, you’ll manage a live caseload, speak to customers, make decisions, and draft final letters.
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Graduate, Complaints & Investigations (Operations) employer: Lendable
Lendable is an exceptional employer that champions innovation and flexibility, making it an ideal place for a Senior Kotlin/JVM Engineer to thrive. With a vibrant work culture that prioritises collaboration and personal growth, employees are encouraged to develop their skills while contributing to impactful financial products. The company's commitment to flexible working arrangements further enhances the work-life balance, making it a rewarding environment for those looking to make a difference in the fintech space.
