At a Glance
- Tasks: Conduct fraud checks and investigations to protect customers and prevent financial crime.
- Company: Join Lendable, a fast-growing fintech unicorn revolutionising consumer finance with innovative solutions.
- Benefits: Enjoy flexible remote work options, competitive pay, and a fully stocked kitchen in the office.
- Other info: Work in a vibrant office in Shoreditch, London, with a focus on well-being and inclusivity.
- Why this job: Make a real impact from day one while working with a talented team in a dynamic environment.
- Qualifications: Strong communication skills, attention to detail, and previous fraud experience are preferred.
The predicted salary is between 36000 - 60000 £ per year.
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About Lendable
Lendable is on a mission to build the world\’s best technology to help people get credit and save money. We’re building one of the world’s leading fintech companies and are off to a strong start:
- One of the UK’s newest unicorns with a team of just over 600 people
- Among the fastest-growing tech companies in the UK
- Profitable since 2017
- Backed by top investors including Balderton Capital and Goldman Sachs
- Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
Join us if you want to
- Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
- Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo
- Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting
About The Role
- You’ll conduct important fraud checks into new applicants and existing customers, as well as more detailed investigations.
- You’ll work in the office 3 days per week. Depending on your preference, you can opt to work at either our London office or our Kent office.
- You\’ll work 40 hours per week. This means you\’ll work Monday to Friday, from 9am to 6pm, with a one hour lunch break.
- You\’ll also work one full weekend (Saturday and Sunday), once every 4 weeks, and have two weekdays off in lieu.
Your team’s objectives
- Protect our customers and society, by preventing fraud and financial crime.
- Comply with fraud and financial crime regulations and company policy.
- Minimise customer and applicant friction through skilled and timely decisions.
- Identify opportunities for product and process improvement.
How You’ll Impact Those Objectives
- You’ll conduct fraud investigations around scams and application fraud.
- You’ll utilise fraud systems and intelligence sources to make case decisions.
- You’ll report fraud to organisations such as Cifas.
- You’ll support new application checks and existing customer monitoring to proactively prevent fraud.
What do you need to succeed in this role?
- Excellent written and verbal English communication.
- Great organisation skills, comfortable with working in a fast-paced environment.
- Ability to work independently and take ownership of cases.
- Keen to self-develop and stay informed about current industry fraud trends.
- Have an analytical mindset with a good attention to detail.
- Previous fraud experience is advantageous, particularly around Unsecured Loans or Credit Cards.
The interview process
- A quick call with one of the team
- On-Site Interview and Assessment with the Fraud Investigations Manager
- Remote Interview with the Head of Fraud & Financial Crime
Life at Lendable
- The opportunity to scale up one of the world’s most successful fintech companies.
- Best-in-class compensation, including equity.
- You can work from home every Monday and Friday if you wish – on the other days, those based in the UK come together IRL at our Shoreditch office in London to be together, build and exchange ideas.
- Enjoy a fully stocked kitchen with everything you need to whip up breakfast, lunch, snacks, and drinks in the office every Tuesday-Thursday.
- We care for our Lendies’ well-being both physically and mentally, so we offer coverage when it comes to private health insurance
- We\’re an equal-opportunity employer and are looking to make Lendable the most inclusive and open workspace in London
Referrals increase your chances of interviewing at Lendable by 2x
Seniority level
Entry level
Employment type
Full-time
Job function
Legal
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Fraud Investigator employer: Lendable
Contact Detail:
Lendable Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fraud Investigator
✨Tip Number 1
Familiarise yourself with the latest fraud trends and techniques. Understanding current scams and fraud patterns will not only help you in interviews but also demonstrate your proactive approach to staying informed in this fast-paced industry.
✨Tip Number 2
Network with professionals in the fintech and fraud investigation sectors. Attend relevant events or join online forums to connect with others in the field, which can provide valuable insights and potentially lead to referrals for job openings.
✨Tip Number 3
Prepare for the interview by practising situational questions related to fraud investigations. Think of examples from your past experiences where you successfully identified or resolved fraud cases, as this will showcase your analytical skills and attention to detail.
✨Tip Number 4
Research Lendable's values and mission. Understanding their commitment to customer protection and innovation will allow you to align your answers during the interview, showing that you're not just a fit for the role but also for the company culture.
We think you need these skills to ace Fraud Investigator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in fraud investigation or related fields. Use keywords from the job description to demonstrate that you understand the role and its requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for consumer finance and your analytical skills. Mention specific examples of how you've successfully handled fraud investigations or similar challenges in the past.
Showcase Communication Skills: Since excellent written and verbal communication is crucial for this role, ensure your application is free from errors and clearly articulates your thoughts. Consider including a brief example of how you've effectively communicated complex information in previous roles.
Research Lendable: Familiarise yourself with Lendable's mission and values. Mention in your application how your personal values align with theirs and express your enthusiasm for contributing to their goal of making consumer finance amazing.
How to prepare for a job interview at Lendable
✨Understand the Company Mission
Before your interview, make sure you understand Lendable's mission to make consumer finance faster, cheaper, and friendlier. Familiarise yourself with their products and how they aim to disrupt traditional banking systems.
✨Showcase Your Analytical Skills
As a Fraud Investigator, you'll need a keen analytical mindset. Be prepared to discuss your previous experiences where you've successfully identified fraud or made data-driven decisions. Use specific examples to illustrate your skills.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities in real-world situations. Think about how you would handle different types of fraud cases and be ready to explain your thought process.
✨Demonstrate Communication Skills
Excellent written and verbal communication is crucial for this role. Practice articulating your thoughts clearly and concisely, as you'll need to convey complex information effectively to both customers and colleagues.