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For Companies At a Glance
- Tasks: Assist customers facing financial challenges and provide top-notch support.
- Company: Leading fintech company with a focus on customer care.
- Benefits: Full-time hours, remote work, and opportunities for personal growth.
- Why this job: Make a difference in people's lives while developing your career in finance.
- Qualifications: Experience in financial support and strong customer service skills.
- Other info: Fast-paced environment with great potential for personal development.
The predicted salary is between 30000 - 42000 £ per year.
A leading fintech company in Chatham is seeking a Collections Agent to join their Financial Support team. In this role, you will help customers experiencing financial difficulties, undertaking queries through various channels while ensuring high-quality support.
The ideal candidate has experience in financial support and customer-facing roles. This position offers full-time hours and opportunities for personal growth within a fast-paced environment.
FinTech Collections Advisor - Remote & Equity employer: Lendable
Contact Detail:
Lendable Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FinTech Collections Advisor - Remote & Equity
✨Tip Number 1
Network like a pro! Reach out to your connections in the fintech space and let them know you're on the lookout for a Collections Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for financial support roles and practice your responses. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Show off your skills! If you have any relevant certifications or training in customer service or financial support, make sure to highlight them during your conversations. This will help us see how you can add value to our team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our fast-paced environment and helping customers in need.
We think you need these skills to ace FinTech Collections Advisor - Remote & Equity
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in financial support and customer-facing roles. We want to see how your skills align with the Collections Agent position, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping customers through financial difficulties. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your Communication Skills: As a Collections Agent, communication is key. In your application, highlight any experience you have in handling queries across different channels. We want to know how you connect with customers and provide high-quality support.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be one step closer to joining our fantastic team at StudySmarter!
How to prepare for a job interview at Lendable
✨Know Your FinTech Stuff
Make sure you brush up on the latest trends in the fintech industry. Understand how collections work within this space and be ready to discuss any relevant experience you have. This shows you're not just a candidate, but someone who genuinely cares about the field.
✨Showcase Your Customer Support Skills
Prepare examples from your past roles where you've successfully helped customers, especially those facing financial difficulties. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving abilities.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that assess how you'd handle specific customer situations. Think about potential challenges you might encounter as a Collections Advisor and how you would approach them. Practising these scenarios can help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about the team dynamics, growth opportunities, or how they measure success in the Collections team. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.
