Lendable in London is recruiting for a Team Lead in Customer Operations to guide a frontline team delivering exceptional support to US customers across the Cards product. You will develop the team, optimize performance, and drive continuous improvement using data-driven coaching and cross-functional collaboration.
You will spend up to 30% of time identifying process enhancements, working with Product, Technology, and Operations to implement automation and streamlined workflows, while ensuring
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Customer Operations Team Lead (US Cards & Loans) employer: Lendable
Lendable is an exceptional employer that champions innovation and flexibility, making it an ideal place for a Senior Kotlin/JVM Engineer to thrive. With a vibrant work culture that prioritises collaboration and personal growth, employees are encouraged to develop their skills while contributing to impactful financial products. The company's commitment to flexible working arrangements further enhances the work-life balance, making it a rewarding environment for those looking to make a difference in the fintech space.
