Lendable is seeking a dynamic Complaints Team Leader to manage and develop a high‑performing team of Complaints Officers. You will champion data‑driven processes, resolve complex customer complaints, and drive improvements across operations.
In this fast‑growing fintech, you’ll work with Operations and Product to translate feedback into tangible change, while ensuring compliant, customer‑centric outcomes.
#J-18808-LjbffrComplaints Team Lead - Data-Driven & AI-Enabled employer: Lendable
Lendable is an exceptional employer that champions innovation and flexibility, making it an ideal place for a Senior Kotlin/JVM Engineer to thrive. With a vibrant work culture that prioritises collaboration and personal growth, employees are encouraged to develop their skills while contributing to impactful financial products. The company's commitment to flexible working arrangements further enhances the work-life balance, making it a rewarding environment for those looking to make a difference in the fintech space.