Lendable is expanding its Complaints handling team in the UK. As an excellent communicator, you will build relationships with customers and other departments to understand friction points and reach fair, objective decisions.
Ideal candidates will have experience resolving complaints in a regulated environment, strong problem solving, and ability to manage multiple tasks under pressure. The team uses AI tools to enhance service quality.
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Complaints Specialist – Fintech & Auto Finance employer: Lendable
Lendable is an exceptional employer that champions innovation and flexibility, making it an ideal place for a Senior Kotlin/JVM Engineer to thrive. With a vibrant work culture that prioritises collaboration and personal growth, employees are encouraged to develop their skills while contributing to impactful financial products. The company's commitment to flexible working arrangements further enhances the work-life balance, making it a rewarding environment for those looking to make a difference in the fintech space.
