Lendable is expanding its Complaints handling team in the UK. You will build relationships across departments to understand customer friction and reach fair, objective decisions on complaints involving loans, cards and auto-finance products.
The role requires excellent communication skills, the ability to manage multiple cases, and a proactive approach to resolving issues in a regulated environment. Hybrid working is available with in-office days specified by location.
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Complaints Resolution Specialist – Fintech employer: Lendable
Lendable is an exceptional employer that champions innovation and flexibility, making it an ideal place for a Senior Kotlin/JVM Engineer to thrive. With a vibrant work culture that prioritises collaboration and personal growth, employees are encouraged to develop their skills while contributing to impactful financial products. The company's commitment to flexible working arrangements further enhances the work-life balance, making it a rewarding environment for those looking to make a difference in the fintech space.
