At a Glance
- Tasks: Investigate and resolve customer complaints while ensuring top-notch service.
- Company: Join a leading fintech company with a winning team culture.
- Benefits: Enjoy flexible working, health coverage, and retirement savings plans.
- Other info: Hybrid role offering a dynamic work environment and growth opportunities.
- Why this job: Make a real difference in customer experiences at a successful fintech.
- Qualifications: Strong understanding of FCA regulations and experience in dispute resolution.
The predicted salary is between 30000 - 40000 £ per year.
Lendable is looking for a Complaints Officer to handle complex customer interactions. You'll investigate and resolve complaints while ensuring customer service excellence.
The ideal candidate will have a strong understanding of FCA regulations and experience in customer dispute resolution.
This role offers flexibility, as well as health coverage and retirement savings plans. You'll join a winning team at one of the world's most successful fintech companies.
Complaints Investigator - FCA-Regulated, Hybrid employer: Lendable
Lendable is an exceptional employer that prioritises employee well-being and professional growth, offering a flexible hybrid work environment alongside comprehensive health coverage and retirement savings plans. As part of a dynamic team within one of the world's leading fintech companies, you'll have the opportunity to develop your skills in a supportive culture that values customer service excellence and regulatory compliance.
