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- Tasks: Investigate fraud cases and resolve customer disputes to protect credit card users.
- Company: Leading fintech company focused on innovation and employee well-being.
- Benefits: Remote work, equity options, and strong support for professional growth.
- Why this job: Join a dynamic team and make a real difference in financial security.
- Qualifications: Experience in credit card fraud investigations and strong communication skills.
- Other info: Rapidly growing company with a focus on employee development.
The predicted salary is between 36000 - 60000 £ per year.
A leading fintech company is seeking a Fraud & Disputes Specialist to protect credit card customers from fraud and financial crime.
Responsibilities include:
- End-to-end ownership of complex investigations
- Resolving customer disputes
- Improving operational processes
Ideal candidates will have prior experience in handling credit card fraud, be detail-oriented, and possess excellent communication skills.
Join a dynamic team in a rapidly growing company with strong support for employee well-being and professional development.
Fraud & Disputes Investigator — Remote & Equity in City of London employer: Lendable
Contact Detail:
Lendable Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fraud & Disputes Investigator — Remote & Equity in City of London
✨Tip Number 1
Network like a pro! Reach out to folks in the fintech space, especially those who work in fraud and disputes. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of credit card fraud and dispute resolution. We recommend practising common interview questions and scenarios related to fraud investigations to show you’re ready for the challenge.
✨Tip Number 3
Showcase your communication skills! During interviews, be clear and concise when discussing your past experiences. Use examples that highlight your attention to detail and problem-solving abilities in handling disputes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace Fraud & Disputes Investigator — Remote & Equity in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with credit card fraud and disputes. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about fighting fraud and how your background makes you the perfect fit for our team. Keep it engaging and personal!
Show Off Your Communication Skills: Since excellent communication is key in this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Lendable
✨Know Your Fraud Basics
Make sure you brush up on the fundamentals of credit card fraud and financial crime. Understand common tactics used by fraudsters and be ready to discuss how you've handled similar situations in the past.
✨Showcase Your Investigation Skills
Prepare to share specific examples of complex investigations you've managed. Highlight your attention to detail and how you resolved disputes effectively, as this will demonstrate your capability for end-to-end ownership.
✨Communicate Clearly
Since excellent communication skills are key for this role, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend to refine your responses and ensure you can explain complex issues simply.
✨Emphasise Continuous Improvement
Be ready to discuss how you've contributed to improving operational processes in your previous roles. Companies love candidates who are proactive about enhancing efficiency, so think of specific examples where your input made a difference.