At a Glance
- Tasks: Handle auto finance complaints and resolve issues with excellent communication skills.
- Company: Lendable, a growing company focused on customer satisfaction in the auto finance sector.
- Benefits: Hybrid working model, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on using AI tools for efficient service.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Strong communicator with problem-solving skills and a passion for customer service.
The predicted salary is between 27000 - 33000 £ per year.
Lendable is expanding its Auto complaints handling team in the UK.
The role suits an excellent communicator who can quickly build relationships across departments to understand friction points and reach fair decisions regarding motor, card and auto-finance complaints.
You will manage a varied caseload, apply strong problem-solving skills, and use our AI tools to deliver first-class service while meeting FCA DISP guidance.
Hybrid working with in-office collaboration is available.
#J-18808-Ljbffr
Auto Finance Complaints Specialist employer: Lendable
Lendable is an exceptional employer that champions innovation and flexibility, making it an ideal place for a Senior Kotlin/JVM Engineer to thrive. With a vibrant work culture that prioritises collaboration and personal growth, employees are encouraged to develop their skills while contributing to impactful financial products. The company's commitment to flexible working arrangements further enhances the work-life balance, making it a rewarding environment for those looking to make a difference in the fintech space.
