Lendable is a leading fintech in the UK, focused on transforming consumer credit with data-driven technology. We are seeking a Senior Complaints Operations Manager to lead a high‑performing team, ensuring FCA regulatory compliance while driving faster, cheaper, and friendlier complaint resolutions across multiple product lines.
You will champion learning from outcomes, build scalable processes, and partner with risk and regulatory functions to maintain robust controls in a fast-growing unicorn
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Senior Complaints Operations Leader | Fintech Impact employer: Lendable Ltd
Lendable is an exceptional employer located in the vibrant city of London, offering a dynamic work culture that fosters innovation and collaboration. As a Growth Leader in Direct Mail & CRM, you will have access to extensive employee growth opportunities, including hands-on data work and strategic leadership roles, all while being part of a team that values creativity and data-driven decision-making. With a focus on meaningful impact and a commitment to professional development, Lendable stands out as a rewarding place to advance your career.
