At a Glance
- Tasks: Monitor case volumes and agent activity to ensure smooth operations.
- Company: Join Lendable Ltd., a forward-thinking company in the finance sector.
- Benefits: Enjoy hybrid/remote work, competitive pay, and growth opportunities.
- Other info: Dynamic role with potential for career advancement in a supportive environment.
- Why this job: Be at the heart of operations, making a real difference in service delivery.
- Qualifications: Strong analytical skills and experience in workforce management preferred.
The predicted salary is between 30000 - 40000 £ per year.
Lendable Ltd. is seeking a results-driven Real-Time Back Office Scheduler to monitor case volumes, agent activity and workload across Complaints, Financial Crime, Fraud & Card Disputes, and Fraud Investigations.
You will maintain intraday schedule accuracy, process adjustments, and provide actionable performance insights to protect SLA targets.
The role sits at the intersection of Workforce Management and back-office operations.
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Real-Time Back Office Coordinator (Hybrid/Remote) employer: Lendable Ltd
Lendable Ltd is an exceptional employer that fosters a dynamic and collaborative work culture, perfect for those looking to thrive in the fast-paced world of marketing. With a strong focus on employee growth and development, you will have ample opportunities to enhance your skills while working on exciting projects under the innovative Zable brand. Located in a vibrant area, our team enjoys a supportive environment that values creativity and teamwork, making it a rewarding place to build your career.
