Talent Acquisition Partner - Operations in London

ABOUT LENDABLE

Lendable is on a mission to build the world's best technology to help people get credit and save money.

• We're building one of the world’s leading fintech companies and are off to a strong start:
• One of the UK’s newest unicorns with a team of just over 700 people
• Among the fastest-growing tech companies in the UK
• Profitable since 2017
• Backed by top investors including Balderton Capital and Goldman Sachs
• Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot

So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.

We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.

• JOIN US IF YOU WANT TO
• Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
• Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo
• Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting

THE ROLE

We’re looking for a Talent Partner to join our growing team.

You’ll have end-to-end ownership of hiring across the Operations function, covering a mix of roles including Complaints, Fraud, Financial Crime and Customer Operations teams.

Working closely with hiring managers to build strong, consistent pipelines in a high-volume, always-on part of the business.

During quieter periods, you’ll also have the opportunity to work on roles in other area's of the business such as Credit, Growth and Central Business hiring.

• WHAT YOU’LL BE DOING
• You’ll own high-volume hiring end-to-end, building scalable processes that keep pipelines moving fast without sacrificing candidate or hiring manager experience.
• You’ll thrive as a business partner to leaders, guiding stakeholder conversations and influencing decisions with data, insight, and empathy.
• You’ll navigate a scaling, fast-paced environment, adapting your process as volume and priorities shift.
• You’ll take a tech-forward approach to the role, using AI and automation to streamline our hiring processes and continuously raise the bar on how we work.
• You think creatively about sourcing, finding untapped channels and talent pools.
• You have an analytical and strategic mindset, using historical data to forward-plan pipeline needs.
• You’re skilled at spotting bottlenecks and re-shaping hiring processes to keep conversion efficiency high at every stage.

WHAT WE OFFER

• - Real impact - see your work directly shape the trajectory of our company. Every hire you make here is a game-changer.
• - Growth - join and learn from driven, smart teammates who push for better, daily.
• - High agency - you’ll own your projects end-to-end, have a genuine seat at the table, and make meaningful decisions that matter—no red tape, just results.
• - Low ego - we value humility, transparency, and the willingness to listen. No politics, just mutual respect and shared wins.
• - Best of both - we’re a financially solid fintech with a start-up mentality.

Enjoy the stability and resources alongside the pace, autonomy, and fun of a scrappy challenger brand.

• WHAT WE’RE LOOKING FOR
• - Previous experience hiring Operations roles or a track record of managing high-volume recruitment.
• - You have excellent stakeholder management skills, with the ability to build strong relationships and push back, when needed, to drive positive outcomes for the business.
• - You’re data driven, you leverage analytics to improve hiring every day and are comfortable reporting on process and outcomes.
• - You have excellent written and verbal communication. You tailor your message to the audience, get buy-in and build trust at all levels.
• - You have experience adopting AI into your every day workflows.
• - You’ve worked in fast paced, scale up organisations and are comfortable with flexing to support area's outside of your core remit.
• INTERVIEW PROCESS
• - Screening stage- 15 minute online cognitive assessment followed by a 30 minute Talent screen.
• - Team interview - 45 minute interview with a member of the Talent team.
• - Final Onsite interview - 40 minute task presentation with the Talent team and a 20 minute Leadership interview with our VP of People / Chief of Staff.
• LIFE AT LENDABLE
• - Winning team: the opportunity to scale up one of the world’s most successful fintech companies
• - Flexible working: flexible approach tailored to each role.

Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites

• - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
• - Health coverage: support for your physical and mental wellbeing, including private health cover
• - Retirement & savings: long-term financial wellbeing through retirement savings plans
• - Employee referral programme: earn a competitive bonus when you refer successful new team members
• - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
• - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
• - Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
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