Lendable Ltd is hiring a Specialist Vulnerability Agent to provide empathetic, end-to-end support for vulnerable customers across multiple channels. The role combines advocacy, case management and expert guidance for frontline teams to drive better outcomes.
You will identify and assess vulnerability, ensure accurate statuses, and contribute to continuous improvement of processes and knowledge resources, including AI-assisted tools.
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Vulnerability Care & Case-Management Specialist in Chatham employer: Lendable Ltd
Lendable is an exceptional employer located in the vibrant city of London, offering a dynamic work culture that fosters innovation and collaboration. As a Growth Leader in Direct Mail & CRM, you will have access to extensive employee growth opportunities, including hands-on data work and strategic leadership roles, all while being part of a team that values creativity and data-driven decision-making. With a focus on meaningful impact and a commitment to professional development, Lendable stands out as a rewarding place to advance your career.
