HR Advisor in Wembley

Do you have the experience to make a difference?
We are looking for an experienced HR Advisor to join the People and Culture team. You will provide guidance, support and coordination to managers on employee relations and wider People and Culture matters, helping ensure HR policies and procedures are applied consistently and in line with employment legislation and the BS7858 security screening standard.
The role involves handling sensitive and confidential matters and protecting the security of employee information, data and files.
The Responsibilities
Employee Relations
Lead employee relations matters including disciplinary, grievance, absence, capability, change management, terms and conditions changes, policies, procedures and processes.
Lead ER-related correspondence and support the Advice & Counselling process.
Support note-taking at investigations, probation, disciplinary, grievance and other ER meetings.
Lead the TUPE process across the business.
Support long-term sick employees through welfare calls and Occupational Health referrals; administer absence processes, chase sick notes, file absence reports and ensure Return to Work meetings are completed and recorded.
Support and process maternity, paternity and adoption leave.
Send reminders and follow up on interim and full-term probation reviews.
People Administration and Compliance
Respond to People and Culture mailbox queries and employee portal queries.
Process employee changes of details and administer leaver processes for all employees.
Process uniform allowance requests, SIA reimbursement, loans and salary advances (ensuring approvals are obtained), eye-care vouchers for DSE users, CVFs (pay increases) and EVFs (contract variations).
Chase SIA licence renewals, update records and support the SIA watchlist process on Fridays.
Monitor visa and work permit expiry dates using the relevant HR tracker and carry out Home Office checks where applicable.
Arrange DBS (CRB) checks when required by clients.
Ensure employees hold valid ID cards and reissue expired cards.
Maintain electronic personnel files and ensure records are accurate, secure and up to date.
Support training administration through the iHASCO portal, book First Aid courses and maintain accurate training records.
Support company audits, including ACS, ISO and NSI audits.
Support security screening and recruitment with the People and Culture Assistant and People and Culture Manager; understand and apply BS7858 screening requirements.
Payroll and Reporting Take accountability for the monthly payroll process for all employees.
Compile accurate ER statistics and insights for monthly Board reports, including TUPE, redundancy and restructures, investigations, disciplinary matters, appeals, grievances, client removals and absence.
Relationships and General Administration
Build effective working relationships with colleagues, managers, the Operations team, other Head Office departments and company clients as required.
Promote adherence to HR policies and procedures, providing guidance, training, coaching and mentoring where needed.
Support the day-to-day running of the People and Culture department, covering issues and enquiries when other team members are unavailable.
Undertake other duties as required to support the People and Culture department and the wider business
The Skills & Requirements
•Previous employee relations experience — essential.
•Knowledge of employment legislation.
•Recruitment and selection experience.
•Security screening experience, including BS7858.
•Intermediate Microsoft Office skills, including Word, Excel, PowerPoint and email — essential.
•Experience working in a high-pressure environment — essential.
•Previous experience working for a security company — desirable.
•Previous TUPE experience — desirable.
•Strong written and verbal communication, interpersonal and customer-facing skills.
•Attention to detail, organisation, planning, analytical thinking and effective problem-solving.
•Sound decision-making, influencing and negotiating skills.
•Ability to work on own initiative and as part of a team, manage competing priorities and meet tight deadlines.
•Personally credible, collaborative, motivated and committed to self-development.
•High levels of confidentiality and discretion, flexibility regarding working hours, and the confidence to challenge when necessary.
The Benefits Package
Competitive wage.
Retail deals and discounts.
24/7 GP telephone consultation.
Pension scheme.
Life assurance equivalent to one times annual salary and Personal Accident Cover.
Length of service awards and Employee Recognition Awards.
Tech scheme and Cycle to Work scheme.
Company Sick Pay.
Company advances and loans.
Career progression, training and development opportunities.
Diverse and inclusive working environment.
Lemoncloud are committed to working with organisations that encourage diversity, equality and inclusion.
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