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- Tasks: Manage client accounts and handle inbound sales enquiries to drive business growth.
- Company: Join a supportive and growing company with a dynamic sales environment.
- Benefits: Enjoy career progression, pension contributions, 22 days holiday, and an onsite gym.
- Why this job: Build relationships and provide excellent customer service while making an impact.
- Qualifications: B2B sales or customer service experience is a plus; strong communication skills are essential.
- Other info: Embrace diversity and inclusion in a collaborative team atmosphere.
The predicted salary is between 18480 - 21000 £ per year.
We are looking for motivated and ambitious Inside Sales Representatives to join our growing team. In this role, you will be the first point of contact for our clients, managing accounts, handling inbound sales enquiries, and helping drive business growth. This is a fantastic opportunity for someone who enjoys building relationships, providing excellent customer service, and working in a dynamic sales environment.
The Benefits Package: Opportunities for career progression within a supportive and growing company, pension contribution, 22 days holiday plus bank holidays, sales incentive plan (commission) scheme based on defined targets. An onsite gym, spa bar, restaurant plus other amenities.
The Basics: Salary is £23-25K depending on background. Mon-Fri 9:00-17:30.
Responsibilities:
- Handle all inbound sales enquiries efficiently via email, website enquiries, or telephone.
- Respond to customer queries promptly and accurately; evaluate if escalation to enterprise sales is needed.
- Process and document orders, assist with billing/payment issues, and support logistics for deliveries and returns.
- Follow up with managed and new e-commerce accounts to ensure satisfaction and encourage repeat business.
- Collaborate with the Marketing team to share customer feedback and market trends.
- Maintain accurate customer records, sales logs, and track buying cycles in CRM (Oracle Netsuite).
- Participate in team meetings, contribute process improvement ideas, and support team leaders with reporting.
- Maintain product knowledge to answer questions and promote relevant solutions.
- Uphold company policies and procedures in all sales interactions.
Skills & Requirements:
- A background in B2B sales experience or relevant sales/customer service experience is an advantage.
- Strong communication skills and determination to develop new business and manage accounts.
- Experience with CRM tools and sales processes is a bonus.
- Goal-oriented, motivated, and able to work independently as well as part of a team.
- Excellent organisational and time management skills.
- Enthusiasm for learning and developing sales skills.
- Proficiency in Microsoft Office.
Lemoncloud prides itself on partnering with places of work that encourage diversity, equality, and inclusion. At Lemoncloud we endeavour to get back to you within 48 hours of your application.
Inside Sales Representative in Watford employer: LEMONCLOUD RECRUITMENT LTD
Contact Detail:
LEMONCLOUD RECRUITMENT LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Representative in Watford
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This way, when you chat with them, you can show off your knowledge and enthusiasm, making a great first impression.
✨Tip Number 2
Practice your pitch! You’ll want to be ready to talk about your experience and how it relates to the Inside Sales Representative role. Keep it concise and focus on how you can help drive business growth.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After any interviews or chats, shoot a quick thank-you email. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Inside Sales Representative in Watford
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of enthusiasm and a personal touch can make your application stand out.
Tailor Your Application: Make sure to customise your application for the Inside Sales Representative role. Highlight relevant experiences and skills that match the job description. This shows us that you’re genuinely interested in the position and understand what we’re looking for.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured applications that are easy to read and get straight to the important bits!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts!
How to prepare for a job interview at LEMONCLOUD RECRUITMENT LTD
✨Know Your Product Inside Out
Before the interview, make sure you have a solid understanding of the products or services the company offers. This will not only help you answer questions confidently but also show your enthusiasm for the role. Familiarise yourself with any recent news or updates about the company to impress your interviewers.
✨Practice Your Sales Pitch
As an Inside Sales Representative, you'll need to demonstrate your ability to sell. Prepare a brief sales pitch for one of the company's products and practice it. This will help you articulate your thoughts clearly during the interview and showcase your sales skills effectively.
✨Showcase Your Customer Service Skills
Since this role involves handling customer queries, be ready to discuss your previous experiences in customer service. Think of specific examples where you went above and beyond to help a customer, as this will highlight your commitment to excellent service and relationship building.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, sales targets, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if the company culture aligns with your values.
