Process Manager

Process Manager

Watford Full-Time No home office possible
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Job Description

Business Process Manager | Maternity cover 15 months Contract | Watford |£50-55K depending on background|

We're working with a leading broadcast company known for their excellence in broadcast equipment sales, rentals, and systems integration. Theyre currently seeking a Business Process Manager to join their team on a 15-month maternity cover contract.

This is a key role at the heart of the business, where you'll be responsible for optimising and enhancing a growing portfolio of business systems. You'll support internal users across platforms such as Salesforce, Rootstock, andCertinia, while also taking the lead on the implementation of a new system Solutions 360 (Q360). Your mission will be to ensure these tools work in harmony and align with ES Media Groups strategic goals.

The Benefits and Perks Package: Company Pension, 25 days holiday plus bank holidays, Private Health Cover, Onsite Parking,

The Basics:

  • Business Process Manager – Office based
  • Salary £50-55k depending on background
  • Mon Fri 9am -6pm

The Responsibilities:

  • Work closely with the leadership team to create long-term strategies for process improvement and oversee the execution of large-scale improvement projects.
  • Oversee the implementation of an ERP platform called Q360.
  • Lead process mapping workshops with key stakeholders to optimise workflows.
  • Establish and implement best practices for standardising processes across departments.
  • Identify and manage risks related to process changes.
  • Provide training and ongoing support to staff on new processes and best practices.
  • Lead cross-functional teams in driving continuous process improvement initiatives, ensuring alignment with business objectives.
  • Develop and maintain comprehensive process documentation to ensure clear communication of workflows across teams.
  • Collaborate with teams across the organisation to address issues as they arise and liaise with third-party vendors to resolve them.
  • Managing a team of two System Administrators

The Skills & Requirements:

  • Background with CRM, ERP and Finance systems. Experience with Salesforce, Rootstock, Certinia and Q360 is an advantage but not essential.
  • Proven track record of implementing successful process improvement initiatives.
  • PRINCE2 / Lean Six Sigma with demonstrated improvement experience (desirable)
  • MS Excel (Formulas, Lookup Functions, Marcos, Pivots, Visual Basic, Data Validation).
  • Advanced in MS Word Know how to use the developer tab to customise templates.
  • Experience using Work Management Platforms (Smartsheet, Trello)
  • Able to effectively communicate with stakeholders at all levels of the organisation.
  • Able to manage change effectively, ensuring that process changes are implemented smoothly and successfully.
  • Great eye for detail, exceptional problem-solving skills, and a can-do attitude.
  • Excellent and efficient translator between user needs and Business System instances in a fast-paced and demanding environment.
  • Able to work independently and collaboratively with people on projects.
  • Passionate and keen to learn and get to the root of a problem.

Lemoncloud prides itself on partnering with places of work that encourage diversity, equality, and inclusion. At Lemoncloud we endeavour to get back to you with 48hrs of your application

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Contact Detail:

LEMONCLOUD RECRUITMENT LTD Recruiting Team

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