Process Manager

Business Process Manager | Maternity cover 15 months Contract | Watford |£50-55K depending on background|

We're working with a leading broadcast company known for their excellence in broadcast equipment sales, rentals, and systems integration. Theyre currently seeking a Business Process Manager to join their team on a 15-month maternity cover contract.

This is a key role at the heart of the business, where you'll be responsible for optimising and enhancing a growing portfolio of business systems. You'll support internal users across platforms such as Salesforce, Rootstock, andCertinia, while also taking the lead on the implementation of a new system Solutions 360 (Q360). Your mission will be to ensure these tools work in harmony and align with ES Media Groups strategic goals.

The Benefits and Perks Package: Company Pension, 25 days holiday plus bank holidays, Private Health Cover, Onsite Parking,

The Basics:

• Business Process Manager – Office based
• Salary £50-55k depending on background
• Mon Fri 9am -6pm

The Responsibilities:

• Work closely with the leadership team to create long-term strategies for process improvement and oversee the execution of large-scale improvement projects.
• Oversee the implementation of an ERP platform called Q360.
• Lead process mapping workshops with key stakeholders to optimise workflows.
• Establish and implement best practices for standardising processes across departments.
• Identify and manage risks related to process changes.
• Provide training and ongoing support to staff on new processes and best practices.
• Lead cross-functional teams in driving continuous process improvement initiatives, ensuring alignment with business objectives.
• Develop and maintain comprehensive process documentation to ensure clear communication of workflows across teams.
• Collaborate with teams across the organisation to address issues as they arise and liaise with third-party vendors to resolve them.
• Managing a team of two System Administrators

The Skills & Requirements:

• Background with CRM, ERP and Finance systems. Experience with Salesforce, Rootstock, Certinia and Q360 is an advantage but not essential.
• Proven track record of implementing successful process improvement initiatives.
• PRINCE2 / Lean Six Sigma with demonstrated improvement experience (desirable)
• MS Excel (Formulas, Lookup Functions, Marcos, Pivots, Visual Basic, Data Validation).
• Advanced in MS Word Know how to use the developer tab to customise templates.
• Experience using Work Management Platforms (Smartsheet, Trello)
• Able to effectively communicate with stakeholders at all levels of the organisation.
• Able to manage change effectively, ensuring that process changes are implemented smoothly and successfully.
• Great eye for detail, exceptional problem-solving skills, and a can-do attitude.
• Excellent and efficient translator between user needs and Business System instances in a fast-paced and demanding environment.
• Able to work independently and collaboratively with people on projects.
• Passionate and keen to learn and get to the root of a problem.

Lemoncloud prides itself on partnering with places of work that encourage diversity, equality, and inclusion. At Lemoncloud we endeavour to get back to you with 48hrs of your application

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