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For Companies At a Glance
- Tasks: Manage client accounts and handle inbound sales enquiries to drive business growth.
- Company: Join a supportive and growing company with a dynamic sales environment.
- Benefits: Competitive salary, pension contribution, 22 days holiday, and commission incentives.
- Why this job: Build relationships and provide excellent customer service while advancing your career.
- Qualifications: B2B sales or customer service experience preferred; strong communication skills essential.
- Other info: Opportunities for career progression and a collaborative team atmosphere.
The predicted salary is between 23000 - 25000 £ per year.
We are looking for motivated and ambitious individuals to join our growing team. In this role, you will be the first point of contact for our clients, managing accounts, handling inbound sales enquiries, and helping drive business growth. This is a fantastic opportunity for someone who enjoys building relationships, providing excellent customer service, and working in a dynamic sales environment.
The Benefits Package:
- Opportunities for career progression within a supportive and growing company
- Pension contribution
- 22 days holiday plus bank holidays
- Sales incentive plan (commission) scheme based on defined targets
The Basics:
Salary is £23-25K depending on background. Working hours are Monday to Friday, 9:00am to 5:30pm.
Responsibilities:
- Handle all inbound sales enquiries efficiently via email, website enquiries, or telephone.
- Respond to customer queries promptly and accurately; evaluate if escalation to enterprise sales is needed.
- Process and document orders, assist with billing/payment issues, and support logistics for deliveries and returns.
- Follow up with managed and new e-commerce accounts to ensure satisfaction and encourage repeat business.
- Collaborate with the Marketing team to share customer feedback and market trends.
- Maintain accurate customer records, sales logs, and track buying cycles in CRM (Oracle Netsuite).
- Participate in team meetings, contribute process improvement ideas, and support team leaders with reporting.
- Maintain product knowledge to answer questions and promote relevant solutions.
- Uphold company policies and procedures in all sales interactions.
Skills & Requirements:
- A background in B2B sales experience or relevant sales/customer service experience is an advantage.
- Strong communication skills and determination to develop new business and manage accounts.
- Experience with CRM tools and sales processes is a bonus.
- Goal-oriented, motivated, and able to work independently as well as part of a team.
- Excellent organisational and time management skills.
- Proficiency in Microsoft Office.
- Enthusiasm for learning and developing sales skills.
Inbound Account Executive employer: LEMONCLOUD RECRUITMENT LTD
Contact Detail:
LEMONCLOUD RECRUITMENT LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Account Executive
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This way, when you chat with them, you can show off your knowledge and enthusiasm, making a great first impression.
✨Tip Number 2
Practice your pitch! You’ll want to be ready to explain why you’re the perfect fit for the Inbound Account Executive role. Keep it concise, highlight your relevant experience, and don’t forget to showcase your passion for customer service.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t just apply anywhere; apply through our website! It shows you’re genuinely interested in joining our team. Plus, it gives us a chance to see your application in the best light possible.
We think you need these skills to ace Inbound Account Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Inbound Account Executive role. Highlight any B2B sales or customer service experience you have, as well as your communication skills. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're excited about this role and how your background makes you a great fit. Be sure to mention your enthusiasm for building relationships and providing excellent customer service.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements rather than just duties. Did you exceed sales targets? Did you improve customer satisfaction? We love to see numbers and results that demonstrate your impact!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our growing team at StudySmarter!
How to prepare for a job interview at LEMONCLOUD RECRUITMENT LTD
✨Know Your Stuff
Before the interview, make sure you understand the role of an Inbound Account Executive. Familiarise yourself with common sales processes, CRM tools, and the company’s products. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As the first point of contact for clients, strong communication is key. Prepare examples from your past experiences where you successfully handled customer queries or built relationships. This will demonstrate your ability to provide excellent customer service, which is crucial for this role.
✨Be Ready to Discuss Sales Strategies
Think about how you would handle inbound sales enquiries and what strategies you might use to drive business growth. Be prepared to discuss your approach to managing accounts and following up with clients. This shows that you’re proactive and goal-oriented, which is exactly what they’re looking for.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, opportunities for career progression, or how they measure success in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
