At a Glance
- Tasks: Engage with customers face-to-face and online, providing tailored solutions for their moving needs.
- Company: Join the UK's largest relocation and storage company with a supportive team culture.
- Benefits: Enjoy a competitive salary, car allowance, 25 days holiday, and wellness perks.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while building strong customer relationships.
- Qualifications: Experience in customer-facing roles and strong communication skills are essential.
The predicted salary is between 27000 - 33000 £ per year.
Do you enjoy working with people, creating positive experiences, and being part of a team that helps customers navigate important transitions with confidence? Our client is the UK's largest relocation, moving, and storage company, providing services to homeowners, businesses, and government departments nationwide. They are seeking a confident and customer-focused Field Sales Consultant to join their growing team.
In this role, you'll meet customers both face-to-face and via video consultations, providing expert advice and tailored solutions to meet their needs. Working closely with internal teams, you'll build strong customer relationships, deliver an outstanding customer experience, and play a key role in driving the continued success of the business.
The Benefits Package:
- Employee Assistance Programme (EAP) supporting employee wellbeing both in and outside of work
- Health & Fitness Discount Vouchers
- Free Staff Parking
- 25 Days Holiday
- Birthday Voucher
- Christmas Voucher
- Dress Down Fridays
- Staff Rewards Voucher Scheme based on performance
- Staff Referral Scheme
- Paid Time Off for Volunteering
- Eye Care Vouchers
- Free Flu Vaccination
- Pension Contributions after 3 months service
The Basics:
- Salary is £30 -40k DOE with an additional car allowance
- Hybrid Mon-Fri 9:00am - 17:30pm
The Responsibilities:
- Provide a professional, friendly, and customer-focused experience at every interaction
- Build strong relationships with customers by understanding their needs, expectations, and circumstances
- Conduct detailed customer consultations both in person and via video
- Provide tailored recommendations and solutions based on individual requirements
- Identify opportunities to enhance the customer journey through additional services and partner solutions
- Manage customer enquiries from initial consultation through to successful completion
- Work closely with Customer Service and Operations teams to ensure a smooth and seamless experience
- Develop positive relationships with partners and stakeholders
- Contribute ideas and take ownership to support continuous improvement
The Skills & Requirements:
- Experience in a customer-facing, field-based, consultancy, or sales environment
- Strong communication, influencing, and relationship-building skills
- Ability to listen, understand customer needs, and recommend appropriate solutions
- A consultative approach with the confidence to guide customers through decisions
- Strong organisational skills with the ability to manage priorities and deadlines
- Comfortable using technology, video platforms, CRM systems, and Microsoft Office including Excel
- Commercial awareness and an understanding of customer expectations and market needs
- Experience within the relocation, removals, property, or service industry would be advantageous
- UK Driving Licence
Personal Attributes:
- Approachable, professional, and customer-focused
- Confident building rapport with a wide range of people
- Calm and supportive when helping customers make important decisions
- Proactive, flexible, and willing to get involved
- Positive attitude with a commitment to delivering excellent service
Lemoncloud prides itself on partnering with places of work that encourage diversity, equality, and inclusion.
Field Sales Consultant employer: LEMONCLOUD RECRUITMENT LTD
Join a dynamic team in Waltham Abbey as a Compliance & Risk Officer, where your contributions will directly impact the organisation's governance and compliance landscape. We pride ourselves on fostering a collaborative work culture that prioritises employee development and offers competitive salaries alongside comprehensive benefits. With ample opportunities for professional growth and a commitment to maintaining a supportive environment, this role is perfect for those seeking meaningful and rewarding employment.
Contact Details:
LEMONCLOUD RECRUITMENT LTD Recruitment Team
