At a Glance
- Tasks: Support our sales and marketing team with logistics, event coordination, and data management.
- Company: Join Lemonaid & ChariTea, a social enterprise making a positive impact in the drinks market.
- Benefits: Enjoy a competitive salary, private medical insurance, and unlimited drinks!
- Other info: Work in a vibrant Shoreditch office with a gym, café, and rooftop terrace.
- Why this job: Be a key player in a mission-driven company that supports social projects worldwide.
- Qualifications: Organised, proactive, and great at multitasking; experience with CRM tools is a plus.
The predicted salary is between 30000 - 46000 € per year.
Join to apply for the Commercial Operations Coordinator role at Lemonaid & ChariTea
Join to apply for the Commercial Operations Coordinator role at Lemonaid & ChariTea
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Commercial Operations Coordinator – Social Enterprise Drinks Brand
Full-time | Office-based in Shoreditch, London
We’re Lemonaid & ChariTea – Fairtrade, organic drinks shaking up the soft drinks market for good. Every bottle sold donates 5p to the Lemonaid & ChariTea Foundation, funding social projects in our sourcing regions. Since 2009, we’ve raised over £10 million and built a movement that spans six countries.
In the UK, you’ll find us in over 4,000 accounts – and this winter we’re making our retail debut. Growth is our top priority, and we’re looking for a highly organised, hands-on Commercial Operations Coordinator to keep the engine running while our sales team drives us forward.
What you’ll be doing
As the central support hub for our UK sales and marketing team, you’ll handle UK-specific logistics, event coordination, CRM and data management, and provide hands-on support to the MD, Head of Sales, and Sales Managers. You’ll be the behind-the-scenes problem-solver who keeps everything moving.
Key responsibilities:
• Maintain and update Salesforce, ensuring account data is accurate
• Process account activations/deactivations, track wins/losses, and run reports
• Qualify and forward incoming leads
• Support monthly sales bonus calculations
• Coordinate logistics for sampling, festivals, and trade events
• Order POS and merchandise, liaise with marketing for updated artwork
• Keep our office fridge and sample storage stocked and organised
• Be the first point of contact for inbound UK customer queries
• Manage travel bookings, meeting scheduling, and ad-hoc projects
• Organise internal events and new starter welcome packs
• Oversee office supplies, stock, mail handling, and occasional supplier payments
• Support recruitment and onboarding of new hires
About you:
• Undergraduate degree or 3+ years equivalent work experience
• Based in London or able to commute daily to Shoreditch
• UK resident or full work permit holder
• Highly organised and great at juggling multiple priorities
• Strong communicator, confident dealing with suppliers, customers, and colleagues
• Comfortable using CRM tools (Salesforce a bonus) and Excel/Google Sheets
• Hands-on, resourceful, and happy to get stuck into varied tasks
• Flexible and proactive – quick to step in wherever needed
What we offer:
• Competitive salary, based on experience
• Company pension scheme
• Private medical and income protection insurance (incl. dental, optical & mental health)
• Regular team socials and project trips to our farming communities in the Global South
• Opportunity to join the Lemonaid & ChariTea Foundation’s advisory board
• Unlimited Lemonaid & ChariTea to take home
Location:
You’ll work from our stunning mid-century-inspired FORA co-working space in Shoreditch, just 2 minutes from Old Street Station, with an on-site gym, café, and rooftop terrace.
How to apply:
If you’re ready to make a difference and help us grow, apply here:
https://lemonaiduk.typeform.com/to/S2J6Tw2i
Seniority level
Seniority level
Entry level
Employment type
Employment type
Full-time
Job function
Job function
Sales and ManagementIndustries
Food and Beverage Services
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#J-18808-LjbffrCommercial Operations Coordinator in London employer: Lemonaid & ChariTea
At Lemonaid & ChariTea, we pride ourselves on being a socially responsible employer that not only values your contributions but also invests in your personal and professional growth. Working from our vibrant Shoreditch office, you'll enjoy a supportive work culture, competitive benefits including private medical insurance, and the unique opportunity to engage with our foundation's impactful projects. Join us in making a difference while enjoying unlimited access to our delicious drinks and participating in regular team socials.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Operations Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Lemonaid & ChariTea. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Lemonaid & ChariTea’s mission and values, and think about how your skills can help them grow. Show them you’re not just another candidate.
✨Tip Number 3
Be ready to showcase your organisational skills! As a Commercial Operations Coordinator, you'll need to juggle multiple tasks. Bring examples of how you've managed similar responsibilities in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the team at Lemonaid & ChariTea.
We think you need these skills to ace Commercial Operations Coordinator in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Commercial Operations Coordinator role. Highlight relevant experience, especially in logistics and CRM tools like Salesforce. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for social enterprises and how you can contribute to our mission at Lemonaid & ChariTea. Keep it engaging and personal – we love a good story!
Show Off Your Organisational Skills:As a Commercial Operations Coordinator, being organised is key. In your application, give examples of how you've successfully managed multiple priorities or coordinated events. We want to know you can keep our engine running smoothly!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team at Lemonaid & ChariTea!
How to prepare for a job interview at Lemonaid & ChariTea
✨Know Your Stuff
Before the interview, make sure you understand Lemonaid & ChariTea's mission and values. Familiarise yourself with their products and the impact they have on social projects. This will show your genuine interest in the role and the company.
✨Show Off Your Organisational Skills
As a Commercial Operations Coordinator, being organised is key. Prepare examples of how you've successfully managed multiple tasks or projects in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Be Ready for CRM Questions
Since you'll be handling Salesforce and data management, brush up on your CRM knowledge. Be prepared to discuss your experience with CRM tools and how you've used them to improve processes or track sales data.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, upcoming projects, or how success is measured in the role. This shows you're engaged and thinking about how you can contribute.