At a Glance
- Tasks: Drive product merchandising and support wholesale partners in a dynamic start-up environment.
- Company: Join Lemonade, the UK's fastest growing lingerie brand, celebrating diversity and empowerment.
- Benefits: Enjoy generous holiday allowance, health benefits, and a 35% discount on products.
- Other info: Work remotely during summer and Christmas, and thrive in a vibrant team culture.
- Why this job: Make a real impact in a performance-driven role with ownership and growth opportunities.
- Qualifications: Experience in merchandising or wholesale, strong analytical skills, and a passion for fashion.
The predicted salary is between 27000 - 33000 £ per year.
Company Overview
Embark on an exciting journey with Lemonade, a dynamic start-up dedicated to empowering individuals to be their best selves through comfortable yet boldly designed products.
We celebrate diversity in every form, embracing every person, shape, size, and story.
Join us as we continue to grow our brand, marking our place as the UK’s fastest growing lingerie brand.
Position Overview
This is a rare hybrid role that sits at the heart of our commercial team, combining product merchandising with wholesale account support. You will play a pivotal part in planning, managing, and trading our range to hit agreed budgets and KPIs, while acting as a key day-to-day contact for our wholesale partners as we grow the brand internationally.
We are looking for an over-performer ready to step up someone currently in a Assistant Merch(AM), wholesale, or trading support role who has outgrown it and wants real ownership and ready for their next step. You will get genuine breadth here: WSSI, OTB, forecasting, partner relationships, and critical path, all in one seat. This is a performance-driven position within a small, energetic team with ambitious goals if you are passionate about making a significant contribution to a rising brand, this is a unique and exciting opportunity to accelerate your career.
Who You Are
- Product-focused with a passion for delivering a stylish, new, profitable global range and a strong product eye.
- Commercially sharp a proven ability to manage KPIs, and pull actionable insight from data.
- A natural relationship-builder and brand ambassador who can hold their own with wholesale partners.
- A proactive goal-setter, adept at managing multiple priorities while keeping management informed.
- Forward-thinking — you recognise longer-term priorities for the team and follow actions and projects through to completion.
- Well-organised with strong time management and problem-solving skills.
- Self-motivated, team-oriented, and energised by a start-up environment.
- What You’ll Be Doing
- Product Merchandising & Trading
- Using the WSSI to drive key findings based on performance and consistently reviewing in line with trading.
- Support in planning budgets, option count, and depth of buy in line with overall business and financial goals.
- Review and re-forecast sales based on performance; provide sales, intake, and stock forecasts in line with business requirements.
- Analyse best and worst sellers, making informed recommendations for promotions and rebuys.
- Own the OTB, responding to trade to action rebuys, and manage markdown, promotional, and clearance plans to hit seasonal terminal stock targets.
- Develop and present Sales and Buy Plans, including attribute analysis and sales ranking, and lead weekly trade meetings for your categories.• Ensure line cards are set up and maintained for all continuity styles, maximising future sales plans.
- Wholesale
- Support the Head of Product in delivering the wholesale expansion strategy, wholesale plan, and margin target.
- Act as the day-to-day point of contact for wholesale partner queries.
- Own the wholesale product critical path, diarising selection appointments and feedback sessions with the Product team.
- Work closely with the Head of operations to ensure wholesale orders are processed and dispatched in line with required shipment dates, including export and import shipments.
- Conduct weekly and monthly partner check-ins covering trade performance, in-season top-ups, and marketing opportunities.
- Analyse partner trading patterns and trend reactions, sharing insight with the wider product team to maximise opportunities.
- Support with product admin when required.
Skills / Experience Required
- Previous experience in a merchandising and/or wholesale role is essential; experience working directly with wholesale partners is a strong advantage.
- Strong analytical skills with proficiency in merchandise planning and forecasting.
- Experience managing (or exposure to) OTB and markdown strategies.
- A clear understanding of product critical paths, lead times, and garment manufacturing.
- Familiarity with import/export regulations and shipping processes.
- Ability to collaborate effectively with cross-functional teams, with excellent communication skills.
- Understanding of inventory management principles.
- Proficient in Microsoft Office (strong Excel) with the ability to quickly learn systems such as
Tradebyte, Nu Order, B2B portals, and Mirakl.
- Knowledge of the lingerie or fashion industry (desired not essential).
- Experience in a start-up is a significant plus.
- What We’ll Do for You
- Generous holiday allowance.
- Simply Health benefits.
- Pension plan.
- 35% Discount
- Undies subscription.
- Remote working week in summer and around Christmas
Assistant Merch - Product & Wholesale in City of London employer: Lemonade Dolls
At Lemonade, we pride ourselves on being an exceptional employer that champions personal growth and a vibrant work culture. As a rapidly expanding start-up in the heart of the UK lingerie market, we offer our team members unique opportunities to take ownership of their roles while enjoying generous benefits like a substantial holiday allowance, health perks, and a supportive environment that values diversity and innovation. Join us to be part of a dynamic team where your contributions truly matter and can accelerate your career in an exciting industry.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Merch - Product & Wholesale in City of London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Lemonade Dolls, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Lemonade Dolls!
We think you need these skills to ace Assistant Merch - Product & Wholesale in City of London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Lemonade Dolls, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Lemonade Dolls and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Lemonade Dolls that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Lemonade Dolls
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
