Learning & Development Trainer - South West/West London in Reading
Learning & Development Trainer - South West/West London

Learning & Development Trainer - South West/West London in Reading

Reading Full-Time 30000 - 42000 £ / year (est.) Home office possible
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At a Glance

  • Tasks: Lead engaging training sessions and support the success of Wingstop locations.
  • Company: Join Wingstop, a top-rated brand known for its flavour and exceptional team culture.
  • Benefits: Enjoy 25 days annual leave, private healthcare, and employee discounts.
  • Why this job: Make a real impact by developing talent and enhancing team skills.
  • Qualifications: Strong organisational skills and experience in delivering exciting training.
  • Other info: Flexible remote work with opportunities for professional development and career progression.

The predicted salary is between 30000 - 42000 £ per year.

Salary: Up to £38,000 (DOE)

Location: Based remotely - Covering South West/West London Locations

Company Overview

Be Part of Something Big. Join the Wingstop Team! At Wingstop, we are not just in the chicken business, we are in the flavour business. Our focus is on delivering exceptional experiences and memorable moments for both our customers and our team. We have been recognised for our commitment to excellence earning accolades such as Sunday Times Best Places to Work 2024 & 2025, The UK’s Number 1 QSR Brand 2025 and Deliveroo’s Number 1 Dish in 2025. But our mission remains simple: BRING THE FLAVOUR.

Job Responsibilities

  • Wingstop brand ambassador, maintaining the highest Wingstop standards as an example for others.
  • Supporting Operations and identifying learning opportunities from our existing estate of restaurants.
  • Responsibility for the Learning and Development and TNA of the districts in your area.
  • Leading NSO training, taking charge of delivering and facilitating training programs.
  • Conducting store success visits to assess the effectiveness of training initiatives at different locations.
  • Facilitating new rollouts, ensuring smooth implementation of new processes or procedures.
  • Organising pre-NSO schedules and function support.
  • Handling store training and calibration, ensuring employees are aligned with required standards.
  • Delivering workshop and online training sessions to enhance the skills and knowledge of NSO members.
  • Collaborating with District Managers to provide training interventions and support as needed.
  • Maintaining contact reports with the People Team, keeping them informed about training-related matters.

Required Qualifications

  • Strong organisational and time management skills.
  • Demonstrable skills in facilitating exciting and engaging training experiences.
  • Able to work as part of a wider team and independently with the ability to think on your feet.
  • Delivering exciting onboarding and induction programmes for new employees.
  • Comfortable running classroom-style training as well as digital workshops and 1:1 coaching.
  • Proficiency using learning management systems and e-learning platforms.
  • Great at decision making, solving problems, and thinking on your feet. You will be someone with a real 'Can Do' attitude.
  • Proven track record of training support and delivery during new store openings.

Desired Qualifications

  • Qualified, or working towards suitable/relevant qualifications such as CIPD.
  • Experience of working independently and remotely throughout the UK.
  • Experience opening new restaurants.
  • Experience of the launching and rollout of new products.

Benefits & Offerings

  • Welcome Pack– A personalised introduction to Wingstop.
  • Enhanced Annual Leave– 25 days plus bank holidays.
  • Discretionary annual bonus.
  • Paid Birthday Leave– An additional day off to celebrate your birthday.
  • Private Healthcare – Including Vitality at Work benefits.
  • Family Support– Enhanced maternity and paternity leave.
  • Professional Development– Access to e-learning and career progression opportunities.
  • Recognition & Team Events– Semi-annual company conferences and social events.
  • Employee Discounts– 20-50% off Wingstop dining for friends and family.
  • Retail & Lifestyle Discounts– Exclusive savings on a range of brands.
  • Flexible Pay Options– Wagestream access for on-demand earnings.
  • Apprenticeships: Learn while you earn with fully supported development programmes.
  • Anniversary Awards: Celebrate 3 and 5 years with us in style!

Commitment to Diversity & Inclusion

Wingstop UK is committed to fostering a diverse and inclusive workplace. We believe in equal opportunities and strive to create an environment where all individuals feel valued, respected, and supported. Should you require any reasonable adjustments during the recruitment process, please let us know and we are happy to accommodate your needs.

Learning & Development Trainer - South West/West London in Reading employer: Lemon Pepper Holdings Limited (Wingstop UK)

Wingstop is an exceptional employer, recognised as one of the Sunday Times Best Places to Work for 2024 and 2025. With a strong commitment to employee development, we offer extensive training opportunities, flexible working arrangements, and a vibrant work culture that celebrates diversity and inclusion. Our generous benefits package includes enhanced annual leave, private healthcare, and unique perks like paid birthday leave, making Wingstop a rewarding place to build your career while bringing flavour to our customers' experiences.
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Contact Detail:

Lemon Pepper Holdings Limited (Wingstop UK) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Learning & Development Trainer - South West/West London in Reading

✨Tip Number 1

Network like a pro! Reach out to current or former employees at Wingstop on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.

✨Tip Number 2

Prepare for the interview by practising common questions related to training and development. Think about how you can showcase your 'Can Do' attitude and problem-solving skills with real examples from your past experiences.

✨Tip Number 3

Show off your passion for learning and development! During interviews, share your ideas on how to enhance training programmes and engage new employees. This will demonstrate your commitment to the role and the brand.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Wingstop family.

We think you need these skills to ace Learning & Development Trainer - South West/West London in Reading

Organisational Skills
Time Management
Training Facilitation
Engagement Techniques
Team Collaboration
Independent Working
Onboarding Programmes
Classroom Training
Digital Workshops
1:1 Coaching
Learning Management Systems
E-Learning Platforms
Decision Making
Problem Solving
Adaptability

Some tips for your application 🫡

Show Your Passion for Learning: When you're writing your application, let us see your enthusiasm for training and development. Share any experiences that highlight your love for helping others grow and learn – it really makes a difference!

Tailor Your Application: Make sure to customise your application to fit the role of Learning & Development Trainer. Highlight relevant skills and experiences that align with our mission at Wingstop, especially those that showcase your ability to deliver engaging training.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and qualifications stand out without unnecessary fluff. This helps us see your potential quickly!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people and shows us you’re serious about joining the Wingstop team!

How to prepare for a job interview at Lemon Pepper Holdings Limited (Wingstop UK)

✨Know Your Wingstop Flavours

Before the interview, get familiar with Wingstop's menu and brand values. Understanding their commitment to flavour and customer experience will help you align your answers with their mission and show that you're genuinely interested in the role.

✨Showcase Your Training Skills

Prepare to discuss specific examples of your training experiences. Highlight how you've successfully delivered engaging training sessions or facilitated onboarding programmes. Use metrics or feedback to demonstrate the impact of your training initiatives.

✨Be Ready for Scenario Questions

Expect questions that assess your problem-solving skills and ability to think on your feet. Prepare scenarios where you had to adapt your training approach or resolve issues during a training session. This will showcase your 'Can Do' attitude.

✨Engage with the Interviewers

Remember, interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training objectives, and how success is measured at Wingstop. This shows your enthusiasm and helps you gauge if the company culture fits you.

Learning & Development Trainer - South West/West London in Reading
Lemon Pepper Holdings Limited (Wingstop UK)
Location: Reading
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