At a Glance
- Tasks: Create engaging internal communications and keep our teams connected and inspired.
- Company: Join Wingstop, a fun and inclusive team passionate about flavour and memorable experiences.
- Benefits: Enjoy 25 days annual leave, private healthcare, and flexible work culture.
- Other info: Opportunities for professional development and a commitment to diversity and inclusion.
- Why this job: Be the voice that energises our diverse workforce and celebrates teamwork.
- Qualifications: Experience in internal communications and a flair for creative storytelling.
The predicted salary is between 40000 - 50000 £ per year.
Be Part of Something Big
About Us
At Wingstop, we’re not just in the chicken business, we’re in the flavour business. Creating memorable experiences for our customers and team is what we do best, and we’ve got the accolades to prove it (Sunday Times Best Places to Work 2024 & 2025 and Deliveroo’s Restaurant of the Year). But our mission remains simple: BRING THE FLAVOUR. Here at Wingstop, it’s all about the people, the passion, and the energy. We’re more than just wings, we’re a fast‑moving, fun, and inclusive team where everyone’s voice is heard, growth is encouraged, and effort is recognised. From day one, you’ll be part of a culture that celebrates teamwork, rewards ambition and thrives on bringing energy to every shift.
The Role
At Wingstop, we’re all about flavour, energy, and creating an unbeatable experience, both for our guests and our people. As we continue to grow across the UK, we’re looking for an Internal Communications Manager to keep our teams connected, informed, and inspired. This role is all about bringing our voice to life across restaurants and support teams, making sure the right messages land in the right way, at the right time. You’ll play a key role in building a strong sense of community across our national team, keeping comms simple, engaging, and true to who we are.
Key Responsibilities
- Own the end‑to‑end delivery of internal communications: creation, proof reading, templating, and archiving of content
- Manage and continuously improve internal communication templates to ensure consistency and clarity across the business
- Oversee and manage “The Sauce” internal engagement app, including content planning, cross‑functional collaboration, and third‑party provider management
- Lead the planning and delivery of organisational announcements, ensuring messaging is clear, timely, and appropriately archived
- Produce and distribute regular and ad‑hoc bulletins, including urgent communications when required
- Develop and manage 6–12 week forward communication plans aligned to business priorities
- Support and lead key internal communication projects (e.g. engagement survey communications, change programmes)
- Develop posters, noticeboards, toolkits etc to support frontline teams
Stakeholder Management and Collaboration
- Manage relationships with internal stakeholders and external contractors to deliver effective communication solutions
- Partner with People/HR teams to review and quality‑check employee communications (e.g. pay, policy updates), ensuring clarity and consistency
- Hold departments to account on ensuring internal comms content is provided in a timely manner to support messages landing with teams across the business
Innovating Communications for a Multi‑Generational, Diverse National Workforce
- Create inclusive, accessible communications for a diverse, multi‑generational workforce
- Use digital and traditional channels to maximise reach and engagement
- Tailor clear, relevant messages by audience, role and channel
- Maintain an authentic, human and purposeful tone of voice
- Encourage feedback, dialogue and employee voice
- Build community by sharing stories, recognising achievements and highlighting diverse perspectives
- Use data and feedback to continuously improve communications
- Keep up with emerging tools and trends to support innovation
Candidate Requirements
- Experience in internal communications, employee engagement or similar, ideally in retail, hospitality or multi‑site businesses
- Creative communicator who can bring messages to life across written, visual and digital formats
- Able to create engaging content for diverse audiences, including frontline, regional and support teams
- Strong storyteller with a good eye for content people want to read, watch and engage with
- Confident using video, basic design, social‑style content, apps and email
- Comfortable testing new formats to improve reach, relevance and impact
- Able to adapt communication style to feel human, energetic and true to the brand
- Highly organised, able to manage multiple projects and stakeholders at pace
- Focused on connection, culture and making communications feel human, not corporate
Benefits
Wingstop UK is committed to investing in and rewarding our people. Benefits include:
- Welcome Pack – A personalised introduction to Wingstop
- Enhanced Annual Leave – 25 days plus bank holidays
- Paid Birthday Leave – Take the day off to celebrate you
- Private Healthcare (for you & dependents) – Including Vitality at Work benefits
- Family Support – Enhanced maternity and paternity leave
- Professional Development – Access to e‑learning and career progression opportunities
- Recognition & Team Events – Semi‑annual company conferences and social gatherings
- Flexible Work Culture – WFH policy
- Employee Discounts – 20–50% off Wingstop dining for friends and family
- Retail & Lifestyle Discounts – Exclusive savings on a range of brands
- Flexible Pay Options – Wagestream access for on‑demand earnings
- Apprenticeships & Development – Learn while you earn with fully supported programmes
- Anniversary Awards – Celebrate milestones with us in style
Commitment to Diversity & Inclusion
Wingstop UK is proud to foster a diverse and inclusive workplace. We believe in equal opportunities and strive to create an environment where everyone feels valued, respected, and supported. If you require reasonable adjustments during the recruitment process, please let us know – we’re happy to accommodate your needs.
Internal Communications Manager in Preston employer: Lemon Pepper Holdings Limited (Wingstop UK)
At Wingstop, we pride ourselves on being more than just a restaurant; we are a vibrant community that values every team member's voice and contributions. Our commitment to employee growth is evident through our professional development opportunities, flexible work culture, and recognition of achievements, all set against the backdrop of a fun and inclusive environment. Join us in bringing the flavour while enjoying benefits like enhanced annual leave, private healthcare, and a strong focus on diversity and inclusion.
Contact Details:
Lemon Pepper Holdings Limited (Wingstop UK) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Internal Communications Manager in Preston
✨Tip Number 1
Get to know the company culture before your interview. Check out Wingstop's social media and website to see how they engage with their team and customers. This will help you tailor your responses and show that you're genuinely interested in being part of their flavour-filled journey.
✨Tip Number 2
Practice your storytelling skills! As an Internal Communications Manager, you'll need to convey messages in a way that resonates. Think about how you can share your experiences in a relatable and engaging manner during interviews. We want to hear your unique voice!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the role and the company. They might share valuable insights that could give you an edge in your application process.
✨Tip Number 4
Don’t forget to showcase your creativity! Bring examples of your previous work, whether it’s engaging content or innovative communication strategies. Show us how you can bring the energy and flavour to internal communications at Wingstop!
We think you need these skills to ace Internal Communications Manager in Preston
Some tips for your application 🫡
Show Your Passion for Communication:When you're writing your application, let your enthusiasm for internal communications shine through. We want to see how you can bring our voice to life and keep our teams connected and inspired!
Tailor Your Content:Make sure to customise your application to reflect the role's requirements. Highlight your experience in creating engaging content for diverse audiences, just like we do at Wingstop!
Be Authentic and Human:We love a genuine approach! Use a friendly tone in your application that reflects our culture. Show us how you can make communications feel human and energetic, not corporate.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with Wingstop.
How to prepare for a job interview at Lemon Pepper Holdings Limited (Wingstop UK)
✨Know Your Audience
Before the interview, take some time to understand Wingstop's culture and values. Familiarise yourself with their mission of 'BRING THE FLAVOUR' and think about how your experience in internal communications can align with this. Tailor your responses to show that you can contribute to their vibrant and inclusive environment.
✨Showcase Your Creativity
As an Internal Communications Manager, creativity is key. Prepare examples of past projects where you've successfully engaged diverse audiences through innovative communication strategies. Bring along any visual content or campaigns you've created to demonstrate your storytelling skills and ability to make messages come alive.
✨Be Ready to Collaborate
Collaboration is crucial in this role. Be prepared to discuss how you've worked with various stakeholders in previous positions. Highlight your experience in managing relationships with HR teams or external contractors, and share specific examples of how you’ve ensured clarity and consistency in communications.
✨Emphasise Your Organisational Skills
With multiple projects on the go, being organised is essential. Share your methods for managing communication plans and timelines effectively. Discuss how you prioritise tasks and ensure timely delivery of messages, especially during urgent situations, to showcase your ability to thrive in a fast-paced environment.
