LeMieux in Romsey is seeking a Customer Services Manager to lead the Customer Service and Returns teams, owning the end-to-end customer experience across all touchpoints and channels.
You will drive a culture of ownership, empathy and problem solving, and partner with senior leadership to modernise and raise service standards. The role emphasizes brand-aligned communication, data-driven improvements, and cross-functional collaboration.
Head of Customer Experience & Returns in Romsey employer: LeMieux
LeMieux is an exceptional employer, offering a vibrant work culture that thrives on innovation and collaboration within the equestrian and lifestyle sector. Based in Romsey, our team enjoys a supportive environment with ample opportunities for professional growth, competitive benefits, and a commitment to diversity and inclusion, making it an ideal place for passionate individuals to contribute to our exciting journey.
