Senior Product Manager - Credit

LemFi (Series B) is building the go-to financial app for the Global South. Moving to a new country shouldn’t mean starting from zero. That's why our team of 400+ spanning 20+ countries is building a financial ecosystem that helps immigrants stay connected to home, build stability, and create wealth regardless of where they are from or where they live. What began as fast, affordable remittances is now evolving into a complete platform for multi-currency accounts, payments, credit, and long-term financial growth. With millions of users across the globe, we process over $1B in monthly transactions to 30+ countries, proving that borders shouldn't limit financial opportunity.

The Role

You will be the product owner driving our credit strategy and portfolio performance alongside the Credit Product Lead. As a Product Manager, your primary focus is owning the roadmap for your area — setting priorities, driving execution, and turning customer and portfolio insight into shippable outcomes that scale our credit products. In this role you will directly shape how LemFi grows its credit business. By partnering with engineering, risk, and commercial teams, you will translate portfolio performance into product decisions — empowering the business to move fast on growth, risk, and customer experience across the entire lending lifecycle. This is a hands-on individual contributor role embedded within the Credit function, acting as a bridge between engineering, decision science, operations, and commercial teams.

How You'll Contribute

• Roadmap Ownership: Set sharp priorities across your product area, making commercial trade-offs between growth, risk, customer experience, and unit economics.
• Portfolio Diagnosis: Get into the detail of performance data — conversion, loss rates, activation, retention — and ship product changes that move the metrics that matter.
• AI-Powered Delivery: Use AI deliberately to remove friction from internal workflows, accelerate discovery and prototyping, and unlock product experiences that wouldn't otherwise be economic to build.
• Engineering Partnership: Work shoulder-to-shoulder with engineering on requirements, edge cases, QA, and launch — not just running ceremonies.
• End-to-End Credit Experience: Partner with the Credit Product Lead to deliver across acquisition, underwriting, servicing, and collections.
• Stakeholder Management: Keep Credit Risk, Decision Science, Operations, Compliance, and Commercial aligned and bought in — while protecting the team's focus.
• Performance Reporting: Track KPIs across acquisition, penetration, retention, loss, and unit economics, communicating results and trade-offs clearly to leadership.

Who You Are

• Commercial Thinker: You understand that running a credit product means managing a live portfolio with real money at stake — not just shipping features.
• Data-Driven: You interrogate data yourself, fluent in vintage curves, conversion funnels, and decline reasons, and you use that detail to decide what's worth building next.
• Hands-On Builder: You're in the detail with engineering — comfortable with technical trade-offs and genuinely invested in quality.
• AI-Native: You reach for AI instinctively to remove toil, speed up delivery, and find leverage the team didn't know it had.
• Clear Communicator: You translate complex portfolio and product trade-offs into simple, actionable narratives for leadership and stakeholders.

What You'll Bring

• 5+ years of product management experience in consumer credit, lending, or fintech, with hands-on exposure to managing a live lending portfolio.
• Prior experience in credit risk, marketing analytics, finance, or data science — you've spent meaningful time in an analytical function, not just consumed dashboards from one.
• Strong commercial instinct — fluent in unit economics, loss rates, conversion funnels, and vintage performance.
• SQL fluency or equivalent; you don't wait on an analyst to form a point of view.
• Demonstrable experience using AI tools to drive efficiency, quality, and delivery speed — with specific examples.
• A track record of owning a roadmap and shipping outcomes that have moved meaningful business metrics.
• Strong cross-functional stakeholder management across risk, engineering, operations, and commercial.
• Familiarity with credit decisioning, scorecards, or decision engines is a strong plus.

Why Join LemFi?

Love shouldn’t be expensive, yet those working hardest for their families often face predatory fees and banking exclusion. We're changing this. At LemFi, you won’t be just a cog in a machine. Whether designing products, scaling operations, or telling our story, you’ll tackle complex challenges with real, immediate impact. Your work goes beyond metrics - it puts money back in families’ pockets and offers access to the previously excluded. Join us to make a meaningful difference, where high performance is a lifeline for millions.

Our Values: How We Win

• Sharp Customer Focus: We cut through the noise and prioritise ruthlessly based on what drives real value.
• Lead with Data: We trade instinct for insight. We test, analyse, and own the outcomes.
• Ownership: We take responsibility for global outcomes, not just local wins.
• Grit: We navigate ambiguity with resilience and keep pushing until the customer feels the impact.

You can connect with us on LinkedIn and Instagram and if you haven't already, download the app on the App Store or Google Play.

Diversity & Inclusion at LemFi

To build the best financial tools for the global diaspora, we need a team that reflects the world we serve. We welcome builders from all walks of life who embody our values over a perfect resume. Don’t meet every single requirement in the job ad? Research shows that candidates from underrepresented backgrounds often hesitate to apply if they don't check every box. If you are excited about this role and our mission, we encourage you to apply anyway. You might be just the right person for this, or other roles.