At a Glance
- Tasks: Manage onboarding, offboarding, and support for a seamless employee experience.
- Company: Join LemFi, a fast-growing fintech revolutionising financial services for immigrants.
- Benefits: Full-time role with opportunities for growth and mentorship in HR.
- Other info: Hybrid role based in London or Riga with a focus on inclusivity.
- Why this job: Make a real impact on employee experiences in a global company.
- Qualifications: 1-2 years in a Global People Team; proactive and detail-oriented.
The predicted salary is between 30000 - 42000 £ per year.
Overview
About Our Company
LemFi (YC S21, Series B) is revolutionizing cross-border financial services for immigrants through its multi-currency platform. We provide instant remittances, foreign exchange services, and multi-currency accounts, all in one seamless experience. With employees across 15+ countries, our platform supports twelve currencies and integrates directly with local banks and mobile money providers, ensuring fast, low-cost transactions. LemFi is building a comprehensive financial ecosystem empowering immigrants with the financial tools they need to thrive—wherever they go. Our vision: To build the first full-stack financial services hub for the world’s immigrant population.
You’re a proactive and organised People professional who thrives on creating great employee experiences and keeping people operations running smoothly. You’ll play a key role in ensuring our team members have a seamless experience throughout their LemFi journey—from onboarding and off-boarding to day-to-day support. This is an exciting opportunity to take ownership of key HR processes within a global, fast-growing fintech company with potential to grow within the role. This is a hybrid role with 1-2 days in one of our offices; we are open to this role being based in London or Riga.
Responsibilities
- Manage the full onboarding and offboarding process, including pre- and post-new joiner logistics, right-to-work processing, first/last day processes, coordination and delivery of HR induction
- Manage people ops, including benefits administration, memberships, sick leave, and employee contracts
- Organise, schedule and conduct phone interviews with candidates across departments including Customer Support
- Oversee the probation process (liaising with Senior People Ops Manager, ensuring Rippling is up to date and issuing letters)
- Maintain accurate and compliant employee data in Rippling (our HRIS), ensuring records are always up to date and compliant
- Serve as a first point of contact for day-to-day employee questions on policies, time off, benefits, and travel guidelines
- Assist the Senior People Operations Manager with employee relations issues, offering a consultative approach to advise leaders on policy and support key projects
- Create, organise and maintain content for our internal People Wiki (guides, FAQs, policies) to ensure employees have access to up-to-date information
- Assist with HR administrative tasks including employee documentation, reporting, and compliance tracking
- Collaborate with the wider People Team on global people initiatives such as engagement and well-being
- Contribute to the smooth running of our global offices and help build an engaging and inclusive workplace culture
What We’re Looking For
- You are proactive with a can-do attitude: you take initiative, enjoy solving problems and love to get things done.
- You lead with empathy, are trustworthy and a strong communicator.
- You’re adaptable and resilient: you enjoy working in fast-paced, ever-changing environments.
- You’re detail focused and organised.
- You have previous experience (1-2 years) as part of a Global People Team.
What You’ll Gain By Joining Our Team
- The opportunity to take ownership of onboarding and employee experience initiatives within a global fintech startup.
- Exposure to HR systems, processes, and global people operations.
- A chance to contribute to building scalable and employee-friendly HR processes.
- Collaboration with and mentorship from an experienced People Team that values initiative, empathy, and continuous improvement.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Human Resources
People Operations Coordinator employer: LemFi
LemFi is an exceptional employer that prioritises employee experience and growth within a dynamic, global fintech environment. With a strong focus on collaboration and mentorship, employees are empowered to take ownership of their roles while contributing to meaningful initiatives that support the immigrant community. The hybrid work model in vibrant locations like London or Riga offers flexibility and fosters an inclusive workplace culture, making LemFi a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land People Operations Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their mission and values, especially how they relate to supporting immigrants. This will help you tailor your answers and show you're genuinely interested.
✨Tip Number 3
Practice common interview questions with a friend or in front of a mirror. Focus on showcasing your proactive attitude and problem-solving skills, as these are key traits they're looking for in a People Operations Coordinator.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and contributing to our mission.
We think you need these skills to ace People Operations Coordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the People Operations Coordinator role. Highlight any relevant HR experience, especially in onboarding and employee support, to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about people operations and how your proactive attitude can contribute to our team. Keep it engaging and personal!
Showcase Your Communication Skills:As a People Operations Coordinator, communication is key. In your application, demonstrate your ability to convey information clearly and effectively. This could be through your writing style or examples of past experiences.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at LemFi
✨Know the Company Inside Out
Before your interview, make sure you research LemFi thoroughly. Understand their mission, values, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your People Skills
As a People Operations Coordinator, your ability to communicate and empathise is crucial. Prepare examples from your past experiences where you've successfully managed employee relations or improved processes. This will demonstrate your proactive approach and problem-solving skills.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations related to onboarding, offboarding, or employee queries. Think of scenarios that highlight your organisational skills and adaptability, as these are key traits for this role.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones about the team culture, growth opportunities, or how they measure success in the People Operations department. This shows you're engaged and thinking about your future with them.
