Product Designer in London

LemFi (Series B) is building the go-to financial app for the Global South. Moving to a new country shouldn’t mean starting from zero. That’s why our team of 400+ spanning 20+ countries is building a financial ecosystem that helps immigrants stay connected to home, build stability, and create wealth regardless of where they are from or where they live. What began as fast, affordable remittances is now evolving into a complete platform for multi-currency accounts, payments, credit, and long-term financial growth. With over 2 million users across the globe, we process over $1.5B in monthly transactions to 30+ countries, proving that borders shouldn’t limit financial opportunity.

The Role: We approach Design at LemFi the same way we approach everything else: we love building great products, delighting our customers, and turning complexity into simple, beautiful solutions that solve real needs. Our Design team takes a holistic view of the customer experience. We’re looking for a Product Designer to lead the design process from discovery to delivery, always focusing on customer value and thoughtful execution.

How You’ll Contribute:

• Collaborate Cross-Functionally: Partner with Product, Engineering, Marketing, and others to define customer and business problems.
• Own Project Metrics: Identify key success metrics and take responsibility for achieving them.
• Drive Research & Insights: Conduct research, gather learnings, and inform solutions for complex goals such as new territories or new features.
• Design End-to-End Solutions: Create simple, elegant designs—from wireframes to end‑to‑end flows, prototypes, and polished visuals.
• Run Testing Workshops: Lead customer testing and guerrilla research to validate ideas.
• Work Closely with Engineering: Implement designs with technical teams and present work during design reviews.
• Improve Post‑Release: Review performance after launch, gather insights, and refine the experience.

Who You Are:

• Customer‑Centric: You care deeply about solving real user problems through thoughtful design.
• Strategic Thinker: You understand product strategy and can articulate design decisions clearly.
• Detail‑Oriented: You have strong visual design judgment and care about craft at every level.
• Collaborative: You work well with cross‑functional teams and contribute to shared outcomes.
• Technical Awareness: You understand the technical implications of design decisions.
• Self‑Directed: You take ownership of the design process and drive work independently.

What You’ll Bring:

• Experience designing complex, commercial applications across iOS, Android, and web.
• A strong portfolio showcasing end‑to‑end product design work.
• Professional‑level proficiency with Figma.
• Strong skills in UX, understanding of human behaviour, and design thinking.
• Clean visual design sense with strengths in typography, grids, and layout.
• Ability to work autonomously and own the full design process.
• A passion for problem‑solving and tackling challenging design work.

Why Join LemFi? Love shouldn’t be expensive, yet those working hardest for their families often face predatory fees and banking exclusion. We’re changing this. At LemFi, you won’t be just a cog in a machine. Whether designing products, scaling operations, or telling our story, you’ll tackle complex challenges with real, immediate impact. Your work goes beyond metrics – it puts money back in families’ pockets and offers access to the previously excluded. Join us to make a meaningful difference, where high performance is a lifeline for millions.

Our Values: How We Win:

• Sharp Customer Focus: We cut through the noise and prioritize ruthlessly based on what drives real value.
• Lead with Data: We trade instinct for insight. We test, analyze, and own the outcomes.
• Ownership: We take responsibility for global outcomes, not just local wins.
• Grit: We navigate ambiguity with resilience and keep pushing until the customer feels the impact.

Diversity & Inclusion at LemFi: To build the best financial tools for the global diaspora, we need a team that reflects the world we serve. We welcome builders from all walks of life who embody our values over a perfect resume. Don’t meet every single requirement in the job ad? Research shows that candidates from underrepresented backgrounds often hesitate to apply if they don’t check every box. If you are excited about this role and our mission, we encourage you to apply anyway. You might be just the right person for this, or other roles.