Head of Credit Risk in London

LemFi (Series B) is building the go-to financial app for the Global South. Moving to a new country shouldn’t mean starting from zero. That's why our team of 400+ spanning 20+ countries is building a financial ecosystem that helps immigrants stay connected to home, build stability, and create wealth regardless of where they are from or where they live. What began as fast, affordable remittances is now evolving into a complete platform for multi-currency accounts, payments, credit, and long-term financial growth. With millions of users across the globe, we process over $1B in monthly transactions to 30+ countries, proving that borders shouldn't limit financial opportunity.

The Role: As the Head of Credit Risk, you will own the risk line within the UK Credit P&L, acting as a commercial leader who balances risk-adjusted margins with growth. Reporting to the VP of Credit, you will lead a small but growing team and serve as the primary credit voice across product, collections and capital markets as the business scales.

How You’ll Contribute:

• P&L Ownership: Manage the risk-adjusted margin across the portfolio and iterate pricing strategies to ensure all segments drive accretive returns.
• Decisioning Framework: Own the end to end decisioning framework across both origination and existing customer management.
• Model Building: Lead the credit data science function to deliver best-in-class credit models using traditional bureau and alternative data sources.
• Financial Planning: Own the forecast of IFRS 9 provisions and the loss estimates that feed directly into financial planning.
• Regulatory Rigour: Maintain FCA-ready policy documentation across affordability, underwriting, and collections, owning the rationale behind every material decision.
• Capital Markets: Support the structured finance programme and represent the portfolio performance directly to debt investors.
• Partnership Management: Manage key supplier relationships including credit bureaus, decision engines, and alternative data providers.

Who You Are:

• Commercially Minded: You understand that a credit risk function that blocks growth is failing; you think in terms of the overall P&L, not just the loss rate.
• Analytically Grounded: You can build a vintage curve, read a roll rate matrix, and challenge model outputs independently without needing a team to interpret the data for you.
• Strong People Leader: You build high-performing teams that make sound decisions and represent the credit function credibly without you in the room.
• Consumer Credit Expert: You have a track record of owning policy end to end, ideally within the credit card or personal loans space.
• Comfortable in Ambiguity: You thrive at the scale-up stage, choosing to improve processes in real-time rather than waiting for perfection.

What You’ll Bring:

• Relevant Experience: Extensive experience in consumer credit risk within UK financial services or fintech.
• Product Ownership: A proven track record of owning credit policy across the full lifecycle (origination and existing customer management).
• Technical Depth: Deep understanding of UK credit bureau data, open banking, and automated decisioning systems.
• Regulatory Knowledge: A solid grasp of FCA requirements regarding consumer credit, affordability, and fair lending.
• Leadership Track Record: Experience managing and developing direct reports in a fast-moving, high-growth environment.
• Data Proficiency: Practical proficiency in SQL or similar tools for independent data analysis.
• Capital Markets: Exposure to debt investor relations or structured finance (Preferred).

The Interview Process:

• TA Screen (30 mins)
• Hiring Manager Interview (60 mins)
• Case Study Presentation & Deep Dive (60 mins)
• Leadership Meetings (30-60 mins)

Why Join LemFi? Love shouldn’t be expensive, yet those working hardest for their families often face predatory fees and banking exclusion. We're changing this. At LemFi, you won’t be just a cog in a machine. Whether designing products, scaling operations, or telling our story, you’ll tackle complex challenges with real, immediate impact. Your work goes beyond metrics - it puts money back in families’ pockets and offers access to the previously excluded. Join us to make a meaningful difference, where high performance is a lifeline for millions.

Our Values: How We Win

• Sharp Customer Focus: We cut through the noise and prioritise ruthlessly based on what drives real value.
• Lead with Data: We trade instinct for insight. We test, analyse, and own the outcomes.
• Ownership: We take responsibility for global outcomes, not just local wins.
• Grit: We navigate ambiguity with resilience and keep pushing until the customer feels the impact.

Diversity & Inclusion at LemFi: To build the best financial tools for the global diaspora, we need a team that reflects the world we serve. We welcome builders from all walks of life who embody our values over a perfect resume. Don’t meet every single requirement in the job ad? Research shows that candidates from underrepresented backgrounds often hesitate to apply if they don't check every box. If you are excited about this role and our mission, we encourage you to apply anyway. You might be just the right person for this, or other roles.