Alumni Engagement Manager

Alumni Engagement Manager, London

Location: London
Working pattern: Flexible and hybrid working available

L.E.K. Consulting is a premier global strategy consulting firm that partners with clients to solve their most critical business challenges and deliver high-impact outcomes. We bring deep industry expertise and rigorous, evidence-based insight to global corporations, growth companies and private equity investors, helping them turn strategy into action.

How do we deliver impact? It’s the people. We hire exceptional individuals and invest in their growth through hands-on client work, close collaboration and a culture of ownership, inclusion and continuous learning. Across every level, curiosity unites us and challenge excites us. Founded more than 40 years ago, L.E.K. employs more than 2,200 professionals worldwide and is consistently recognized as one of the industry's best firms to work for. For more information, visit lek.com.

Job Description:

L.E.K. seeks an experienced alumni relations professional to lead the strategic and operational execution of L.E.K.'s global alumni program, which is a critical contributor to the firm's brand reputation, talent strategy, business development pipeline, and overall global community. This role will serve as a passionate voice and representative for L.E.K.’s alumni community, actively listening to alumni needs, advocating for their perspectives and translating their feedback into meaningful engagement opportunities that strengthen their connection to the firm.

Reporting to the Senior Director of Corporate Communications & Alumni Relations, this role collaborates with firm leaders and partners worldwide to drive alumni relations goals in support of the firm’s business priorities, and works closely with teams including Marketing, Business Development, IT, Digital, Talent Acquisitionand PeopleTeams.

Key Responsibilities:

Alumni Strategy and Program Leadership

• Lead the evolution of L.E.K.'s global alumni strategy, setting priorities, KPIs and an annual program roadmap
• Translate the firm's strategic plan into an alumni engagement agenda that builds brand equity and pipeline
• Manage program budget, vendor relationships and creative resources supporting alumni initiatives
• Recommend and develop new strategic initiatives, such as an alumni advisory body, onboarding touchpoints, and other people-experience programs, to strengthen engagement across the alumni lifecycle and advance both the alumni and employee experience

Platform, Data and Insights

• Serve as primary global administrator for the alumni platform (PeoplePath),directoryand workflows
• Ensure the integrity of the alumni database across Salesforce, Workday, and SeLEKt.HR
• Understand and analyze alumni data toidentifytrends and opportunities; translate data into dashboards and engagement metrics for firm leadership

Content, Communications and Engagement

• Plan and oversee execution of integrated alumni communications across the web portal,newslettersand social channels
• Design, plan and host high-impact virtual and in-person alumni events across global regions, with a focus on sector alignment, working closely with regional leaders and teams
• Plan and execute internal communications that drive understanding of the alumni program's value
• Plan content for L.E.K.'s LinkedIn,Instagramand other platforms in partnership with Marketing
• Develop and run periodic alumni surveys

Business and Talent Impact

• Partner with Talent Acquisition to streamline boomerang candidate pipelines from the alumni network
• Collaborate with Business Development toidentifyalumni positioned at target client accounts
• Build an external network with alumni relations peers at other professional services firms
• Benchmark external best practices to keep engagement strategies innovative and competitive

Career Transition and Job Search Support

• Together with the People Team, develop andmaintaina strategy to support departing and alumni consultants through career transition and job search,determiningthe right mix of resources and channels, and setting priorities and success measures
• Own activation of the strategy across the firm, even where individual initiatives are executed by other teams

Cross-Functional Partnership

• Partner with Human Resources to extend engagement across the full employee lifecycle globally
• Ensure alumni messaging is consistent, high quality and aligned with firm priorities and themes
• Represent alumni relations in firmwide communications planning led by the Senior Director

Qualifications and Experience:

• At least 5 years of experience in alumni relations or closely related field
• Management consulting or other professional services experience highly preferred
• Demonstrated experienceoperatingin a global or cross-border capacity preferred
• Direct experience withPeoplePathor similar CRM/alumni platforms, and with Salesforce preferred
• Bachelor’s degree in communications, Marketing, Business, Human Resources, orotherrelevantfield

Core Competencies

• Strategic ownership: drives a program independently with limited oversight
• Executive presence: communicates credibly with senior leadership
• Data fluency: pulls,analyzesand translates alumni data into decisions and dashboards
• Natural connector: builds trusted relationships across alumni and internal and external communities
• People leadership: ability to guide and mentor support resources without formal authority
• Technicalproficiency: fluent in Microsoft Office and quick to master new platforms