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- Tasks: Support the Education Services team with admin tasks and ensure a welcoming environment for students.
- Company: Join Leiths Education, a prestigious institution in culinary education.
- Benefits: Professional development opportunities and a collaborative team culture.
- Why this job: Make a real impact by supporting students and staff in a dynamic educational setting.
- Qualifications: Organisational skills and a proactive attitude are essential.
- Other info: Flexible working hours with occasional evening or Saturday shifts.
The predicted salary is between 28800 - 43200 £ per year.
We are seeking a proactive and highly organised Education Services Administrator to join the Education Services team at Leiths Education. This pivotal role is responsible for providing administrative and operational support across the business, ensuring the smooth running of professional courses, assisting the Senior Leadership and Executive Team, and managing the school’s office reception area. The successful candidate will take pride in delivering exceptional service to students, staff, and visitors while maintaining efficient processes and a welcoming environment.
Leiths is committed to offering professional development opportunities within a collaborative and supportive team culture. Join us and be part of a prestigious institution dedicated to excellence in culinary education.
The purpose of this role is to provide administrative and operational support across the business, as part of the Education Services team. This will include day-to-day administrative support for all professional courses, support of the Senior Leadership & Executive Team and ensuring efficient management of the school office reception area.
Business Administration Responsibilities:- Provide a professional and friendly welcome to all students and visitors entering the building
- Management of the building sign in/out system alongside Head of Procurement & Facilities
- Supporting the management of the School Calendar and Leiths Education Calendar e.g. staff meetings, INSET days, inspections, events etc.
- Communicate with the Head of Procurement & Facilities regarding refreshments for visitors and meetings
- Provide administrative support for the Diploma and Professional Courses (alongside the Education Services Executive)
- Provide administrative support to SLT & Exec e.g. scheduling meetings, booking travel & hotels, etc.
- Provide administrative support for in-house events e.g. printing
- Manage phone calls and emails – triage correspondence
- Manage office supplies
- Deal with post, deliveries, mail outs and couriers
- Overseeing visual presentation of ground floor areas and front office area
- Monitoring and re-ordering Leiths branded staff name badges, certificate paper etc.
- Arrange gifts and cards when necessary
- Put in place effective operational processes and procedures as required
- Start of term and/or course preparations e.g. logins email, lockers, recipe packs, knives and aprons
- Maintaining and updating information for students e.g. noticeboards, accommodation information, knife carrying letters
- Work with the Head Teacher and ESM on general Diploma administration e.g. attendance registers, marks and certificates
- Work with the Head Teacher and ESM to make resources available to students on Google Classrooms and/or the portal
- Supporting Head Teacher and Exams Officer (ESM) with exam timetables, exam retakes, marks and certificates
- Work with the teaching team to produce Diploma recipe packs and resources – includes formatting
- Updating information on student noticeboards as necessary
- Manage the audio-visual capabilities of the demonstration room and check live feeds on Vimeo
- Distribution of feedback forms and collation of results
- Support with enquiries, admissions and onboarding of students on other courses e.g. Marine, WSET, Patisserie, Level 7, Taste of Diploma, Taste of Leiths, Online accreditations
- Dealing with student communications e.g. emails, sign-up sheets, notices, etc.
- Assist teachers with course preparations e.g. recipe pack printing, aprons, registers etc.
- Filing/distribution of student documentation e.g. certificates for WSET, Marine, Patisserie, Online, etc.
- Supporting Head Teacher and Exams Officer (ESM) with exam timetables, exam retakes, marks and certificates
- Distribution of feedback forms and collation of results
- Attend Leiths Open House or other promotional events as required
- Liaise with the Headteacher and/or Mental Health First Aiders if/when pastoral care or safeguarding action is required for students
- Respond in person, by telephone or email to staff, students, visitors in a professional and customer focused manner
- Provide a courteous and knowledgeable point of contact for people both within and outside Leiths responding in person, by telephone or email to staff, students and visitors
- Comply with all relevant School policies and procedures including Health and Safety and Child Protection.
- Any other reasonable duties as required by the business
This position requires a Disclosure and Barring Service (DBS) check, which will reveal any unspent convictions. A criminal record may not necessarily be a bar to employment, as any decision will be treated on its merits and individual circumstances subject to Leiths’ overriding obligation to protect the students in its charge and the safety of Leiths’ staff. All staff have a responsibility and duty of care to safeguard and promote the welfare of pupils. Staff must be aware of the systems within Leiths which support safeguarding and must act in accordance with the School’s Safeguarding & Child Protection policy and Code of Conduct. Staff will receive appropriate child protection training which is regularly updated.
Education Services Administrator employer: Leiths Co
Contact Detail:
Leiths Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Education Services Administrator
✨Tip Number 1
Get to know the company! Research Leiths Education and understand their values and mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to administrative roles. Think about how your skills align with the responsibilities listed in the job description, and be ready to share specific examples from your past experiences.
✨Tip Number 4
Follow up after your interview! A quick thank-you email expressing your appreciation for the opportunity can leave a lasting impression. Plus, it shows that you’re proactive and keen on the role!
We think you need these skills to ace Education Services Administrator
Some tips for your application 🫡
Show Your Enthusiasm: When writing your covering email, let your passion for the role shine through! We want to see why you're excited about joining our Education Services team and how you can contribute to our mission.
Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the responsibilities listed in the job description. We love seeing how your skills can support our professional courses and enhance the student experience.
Be Professional Yet Friendly: Remember, this role is all about providing exceptional service. Use a friendly tone in your application while maintaining professionalism. We’re looking for someone who can create a welcoming environment for students and visitors!
Apply Through Our Website: Don’t forget to submit your application via our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Leiths Co
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Education Services Administrator. Familiarise yourself with the tasks mentioned in the job description, like managing the school calendar and providing administrative support. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
As this role requires a high level of organisation, be prepared to discuss your previous experiences where you've successfully managed multiple tasks. Bring examples of how you've kept things running smoothly in past roles, whether it was coordinating events or handling administrative duties. This will highlight your ability to thrive in a busy environment.
✨Prepare for Customer Service Scenarios
Since you'll be the first point of contact for students and visitors, think about how you would handle various customer service situations. Prepare some examples of how you've provided exceptional service in the past, and be ready to discuss how you would create a welcoming atmosphere at Leiths.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, professional development opportunities, or how success is measured in this role. This shows your enthusiasm and helps you determine if the environment is the right fit for you.