At a Glance
- Tasks: Ensure customer safety as a lifeguard and assist with centre operations.
- Company: Join a vibrant leisure centre team dedicated to community wellbeing.
- Benefits: Competitive pay, flexible hours, and opportunities for training and development.
- Why this job: Make a difference in people's lives while enjoying a fun and active work environment.
- Qualifications: Must have or be willing to obtain National Pool Lifeguard Qualification.
- Other info: Dynamic role with opportunities for growth and teamwork.
The predicted salary is between 20000 - 28000 £ per year.
FULL TIME ROLE 39 HOURS PER WEEK ON A 3 WEEK ROTA WILL INCLUDE WEEKENDS, EVENINGS AND EARLY MORNINGS. Rate of pay will be dependant on National Minimum Wage age bracket. Casual and regular hours available. Our centres are open 7 days per week.
Our Leisure Attendants (lifeguards) have an important role to play in the smooth operation of the leisure centre. As a Leisure Attendant, it would be your responsibility to ensure the safety of our customers whilst supervising the swimming pool and its surrounds as a pool lifeguard. You will also be expected to undertake a number of other tasks around the centre such as routine checks, cleaning and assisting with the preparation of events/activities, including the assembly and dismantling of equipment.
As you go about your work, you will regularly interact with customers and will do so in a warm and welcoming way. You will often be the first team member that customers report issues to, and therefore you will have a great deal of responsibility for representing LeisureSK in a professional and efficient manner; remaining calm in difficult situations, being proactive in dealing with issues yourself where possible or reporting immediately to management if not.
Responsibilities:- To undertake general lifeguard duties to the standards defined in the National Pool Lifeguard Qualification - ensuring that the poolside is never left unattended for any reason whatsoever.
- To be aware of general pool conditions i.e. water clarity and odour and report any issues to the Duty Manager.
- To monitor the number of swimmers in the pool at any one time and where numbers exceed the specified limits and/or additional lifeguards are required to advise the Duty Manager.
- To comply with the PSOP (Pool Safety Operating Procedure) of the centre at all times.
- You will be required to maintain your NPLQ by attending the required number and frequency of training sessions.
- To provide outstanding customer care at all times, dealing with minor problems and reporting serious issues to the Duty Manager and to provide assistance to customers wherever possible.
- To ensure the health and safety of customers at all times.
- To understand and be fully conversant with the Centre Emergencies Procedure for the building as detailed in the Health and Safety Manual.
- To check the safety of equipment and to report any damage or malfunction of equipment, plant or building fabric to the Duty Manager immediately after discovery.
- To assist in the preparation and operation of events and activities, including the assembly and dismantling of equipment and minor repairs when required.
- To ensure all cleaning duties are carried out as prescribed by the Duty Manager and to maintain storage areas in a clean and tidy condition.
- To ensure that lost property is handled and recorded in line with company procedures.
- To assist in the opening and/or closing of the centre each day.
- To complete from time‑to‑time other tasks as requested by the management team.
Please complete ALL questions before submitting your application. You must include full details of previous employment and also details of referees including full name and contact telephone numbers. Please also tell us in the relevant box how your skills and experience match what we are looking for.
Leisure Attendant (Lifeguard) Full Time in Stamford employer: LeisureSK
Contact Detail:
LeisureSK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Attendant (Lifeguard) Full Time in Stamford
✨Tip Number 1
Get to know the leisure centre before your interview! Visit the facility, chat with current staff, and observe how they interact with customers. This will give you a feel for the environment and help you tailor your responses during the interview.
✨Tip Number 2
Practice your lifeguard skills! Make sure you're up to date with your NPLQ and can confidently demonstrate your knowledge of pool safety procedures. Being able to discuss specific scenarios during your interview will show that you're proactive and prepared.
✨Tip Number 3
Show off your customer service skills! Think of examples where you've provided excellent service or resolved issues effectively. Remember, as a Leisure Attendant, you'll be the face of the centre, so highlighting your ability to connect with customers is key.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team. Don’t forget to fill out all sections thoroughly to make a great first impression!
We think you need these skills to ace Leisure Attendant (Lifeguard) Full Time in Stamford
Some tips for your application 🫡
Be Thorough with Your Details: Make sure to fill in all the questions on the application form. We want to know about your previous employment and referees, so don’t skip any sections!
Show Off Your Skills: When you get to the part about how your skills match what we’re looking for, be specific! Highlight your lifeguarding experience and customer service skills to really stand out.
Keep It Professional: Even though we’re a friendly bunch, remember to keep your application professional. Use clear language and check for any typos before hitting submit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently!
How to prepare for a job interview at LeisureSK
✨Know Your Lifeguard Duties
Familiarise yourself with the key responsibilities of a Leisure Attendant, especially the National Pool Lifeguard Qualification standards. Be ready to discuss how you would ensure safety and manage pool conditions, as this shows your understanding of the role.
✨Showcase Your Customer Service Skills
Since you'll be interacting with customers regularly, prepare examples of how you've provided excellent customer service in the past. Think about situations where you resolved issues or created a welcoming environment, as this will highlight your suitability for the role.
✨Demonstrate Teamwork and Communication
Be prepared to talk about your experience working in teams and how you communicate effectively with colleagues and management. Share specific instances where you’ve collaborated to solve problems or improve operations, as this is crucial in a leisure centre setting.
✨Prepare for Scenario Questions
Anticipate questions that may involve emergency situations or customer complaints. Practice your responses to these scenarios, focusing on remaining calm and proactive. This will show that you can handle the responsibilities of the role under pressure.