At a Glance
- Tasks: Lead daily operations and ensure top-notch customer service at our community leisure centre.
- Company: A vibrant community leisure facility in Grantham, dedicated to promoting health and wellness.
- Benefits: Competitive pay, flexible hours, and a supportive team environment.
- Why this job: Make a difference in your community while developing your leadership skills.
- Qualifications: Strong leadership abilities and a passion for excellent service.
- Other info: Join a dynamic team with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
A community leisure facility in Grantham is looking for a Duty Manager to oversee daily operations and ensure excellent customer service delivery.
Responsibilities include:
- Managing staff
- Maintaining health and safety standards
- Promoting the facility
The ideal candidate should have strong leadership skills and a commitment to service excellence. This role requires a proactive approach to managing team dynamics, ensuring member satisfaction, and optimizing facility usage while adhering to safety protocols.
Leisure Centre Operations Lead in Grantham employer: LeisureSK
Contact Detail:
LeisureSK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Centre Operations Lead in Grantham
✨Tip Number 1
Get to know the facility inside out! Before your interview, visit the leisure centre and chat with staff or members. This shows your genuine interest and helps you understand the community vibe.
✨Tip Number 2
Show off your leadership skills! Think of examples where you've successfully managed a team or resolved conflicts. We want to see how you can bring that proactive approach to the role.
✨Tip Number 3
Prepare to discuss health and safety protocols. Brush up on relevant regulations and be ready to share how you’ve implemented these in past roles. Safety is key in this position!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Leisure Centre Operations Lead in Grantham
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've successfully managed teams in the past and how you can bring that expertise to our leisure centre.
Emphasise Customer Service: Since this role is all about delivering excellent customer service, share specific examples of how you've gone above and beyond for customers. We love hearing about your commitment to member satisfaction!
Be Proactive in Your Approach: We’re looking for someone who takes initiative. In your application, mention times when you've proactively solved problems or improved processes. This will show us you're the right fit for optimising facility usage.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at LeisureSK
✨Know the Facility Inside Out
Before your interview, take some time to research the leisure centre. Familiarise yourself with their services, community initiatives, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their values.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed operations. Highlight how you handled challenges, motivated staff, and ensured customer satisfaction. This will demonstrate your capability as a Duty Manager.
✨Emphasise Health and Safety Knowledge
Since maintaining health and safety standards is crucial for this role, be ready to discuss your understanding of relevant regulations and protocols. Share specific instances where you implemented safety measures or improved compliance in previous positions.
✨Prepare Questions About Team Dynamics
Think about what makes a successful team in a leisure centre environment. Prepare insightful questions about their current team dynamics and how they promote collaboration. This shows that you're proactive and genuinely interested in fostering a positive work culture.