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For Companies At a Glance
- Tasks: Supervise the swimming pool, ensure safety, and assist with events and cleaning.
- Company: Join a vibrant leisure centre team dedicated to customer care.
- Benefits: Flexible hours, competitive pay, and a fun work environment.
- Why this job: Make a difference in people's leisure time while gaining valuable experience.
- Qualifications: No prior experience needed; just a passion for helping others and teamwork.
- Other info: Great opportunity for personal growth and building friendships.
The predicted salary is between 13 - 16 £ per hour.
Overview
Various shift patterns and hours available. Rate of pay will be dependent on National Minimum Wage age bracket. Casual and regular hours available. Our centres are open 7 days per week.
As a Leisure Attendant, you will have an important role to play in the smooth operation of the leisure centre. It will be your responsibility to ensure the safety of our customers whilst supervising the swimming pool and its surrounds as a pool lifeguard. You will also be expected to undertake a number of other tasks around the centre such as routine checks, cleaning and assisting with the preparation of events/activities, including the assembly and dismantling of equipment. You will regularly interact with customers and will do so in a warm and welcoming way. You will often be the first team member that customers report issues to, and therefore you will have a great deal of responsibility for representing LeisureSK in a professional and efficient manner; remaining calm in difficult situations, being proactive in dealing with issues yourself where possible or reporting immediately to management if not.
Responsibilities
- To undertake general lifeguard duties to the standards defined in the National Pool Lifeguard Qualification - ensuring that the poolside is supervised according to the PSOP.
- To be aware of general pool conditions i.e. water clarity and odour and report any issues to the Duty Manager.
- To monitor the number of swimmers in the pool at any one time and where numbers exceed the specified limits and/or additional lifeguards are required to advise the Duty Manager.
- To comply with the PSOP (Pool Safety Operating Procedure) of the centre at all times.
- You will be required to maintain your NPLQ by attending the required number and frequency of training sessions.
- To provide outstanding customer care at all times, dealing with minor problems and reporting serious issues to the Duty Manager and to provide assistance to customers wherever possible.
- To ensure the health and safety of customers at all times.
- To understand and be fully conversant with the Centre Emergencies Procedure for the building as detailed in the Health and Safety Manual.
- To check the safety of equipment and to report any damage or malfunction of equipment, plant or building fabric to the Duty Manager immediately after discovery.
- To assist in the preparation and operation of events and activities, including the assembly and dismantling of equipment and minor repairs when required.
- To ensure all cleaning duties are carried out as prescribed by the Duty Manager and to maintain storage areas in a clean and tidy condition.
- To ensure that lost property is handled and recorded in line with company procedures.
- To assist in the opening and/or closing of the centre each day.
- To complete from time-to-time other tasks as requested by the management team.
Leisure Attendant - Part Time in Grantham employer: LeisureSK
Contact Detail:
LeisureSK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Attendant - Part Time in Grantham
✨Tip Number 1
Get to know the leisure centre before your interview! Visit the facility, chat with staff, and understand the vibe. This will help you tailor your responses and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! As a Leisure Attendant, you'll be interacting with customers regularly. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any situation with a smile.
✨Tip Number 3
Be proactive during your interview! If they ask about handling difficult situations, share specific examples from your past experiences. This shows that you’re not just talking the talk but can walk the walk when it comes to customer care.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed. Plus, you can easily keep track of your application status and any updates from us.
We think you need these skills to ace Leisure Attendant - Part Time in Grantham
Some tips for your application 🫡
Be Thorough with Your Details: Make sure to fill in all the questions on the application form. We want to know about your previous employment and your referees, so don’t skip any sections!
Show Off Your Skills: In the section where you match your skills to our needs, be specific! Tell us how your experience makes you a great fit for the Leisure Attendant role. We love seeing how you can contribute!
Keep It Professional: Remember, you’re representing yourself and us! Use a friendly yet professional tone in your application. This is your chance to make a great first impression.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at LeisureSK
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Leisure Attendant. Familiarise yourself with lifeguard duties, customer service expectations, and health and safety protocols. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since you'll be interacting with customers regularly, prepare examples of how you've provided excellent customer service in the past. Think about situations where you resolved issues or made someone's day better. This will demonstrate your ability to represent the leisure centre positively.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like dealing with a difficult customer or responding to an emergency. Practice your responses to these scenarios, focusing on staying calm and proactive. This will show that you can handle the responsibilities of the job effectively.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. Inquire about training opportunities, team dynamics, or what a typical day looks like. This shows your enthusiasm for the position and helps you gauge if the role is the right fit for you.
