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- Tasks: Ensure customer safety as a lifeguard and assist with centre operations.
- Company: Join the vibrant team at Grantham Meres Leisure Centre.
- Benefits: Competitive pay based on age, flexible hours, and a fun work environment.
- Other info: Opportunities for training and career growth in a supportive atmosphere.
- Why this job: Make a difference by keeping swimmers safe while enjoying a dynamic role.
- Qualifications: NPLQ certification preferred; great communication and teamwork skills are essential.
The predicted salary is between 20000 - 25000 £ per year.
MULTIPLE FULL TIME ROLES AVAILABLE AT GRANTHAM MERES LEISURE CENTRE. Rate of pay will be dependant on National Minimum Wage age bracket. Our centres are open 7 days per week.
Our Leisure Attendants (lifeguards) have an important role to play in the smooth operation of the leisure centre. As a Leisure Attendant, it would be your responsibility to ensure the safety of our customers whilst supervising the swimming pool and its surrounds as a pool lifeguard. You will also be expected to undertake a number of other tasks around the centre such as routine checks, cleaning and assisting with the preparation of events/activities, including the assembly and dismantling of equipment.
As you go about your work, you will regularly interact with customers and will do so in a warm and welcoming way. You will often be the first team member that customers report issues to, and therefore you will have a great deal of responsibility for representing LeisureSK in a professional and efficient manner; remaining calm in difficult situations, being proactive in dealing with issues yourself where possible or reporting immediately to management if not.
- To undertake general lifeguard duties to the standards defined in the National Pool Lifeguard Qualification - ensuring that the poolside is never left unattended for any reason whatsoever.
- To be aware of general pool conditions i.e. water clarity and odour and report any issues to the Duty Manager.
- To monitor the number of swimmers in the pool at any one time and where numbers exceed the specified limits and/or additional lifeguards are required to advise the Duty Manager.
- To comply with the PSOP (Pool Safety Operating Procedure) of the centre at all times.
- You will be required to maintain your NPLQ by attending the required number and frequency of training sessions.
- To provide outstanding customer care at all times, dealing with minor problems and reporting serious issues to the Duty Manager and to provide assistance to customers wherever possible.
- To ensure the health and safety of customers at all times.
- To understand and be fully conversant with the Centre Emergencies Procedure for the building as detailed in the Health and Safety Manual.
- To check the safety of equipment and to report any damage or malfunction of equipment, plant or building fabric to the Duty Manager immediately after discovery.
- To assist in the preparation and operation of events and activities, including the assembly and dismantling of equipment and minor repairs when required.
- To ensure all cleaning duties are carried out as prescribed by the Duty Manager and to maintain storage areas in a clean and tidy condition.
- To ensure that lost property is handled and recorded in line with company procedures.
- To assist in the opening and/or closing of the centre each day.
- To complete from time-to-time other tasks as requested by the management team.
Leisure Attendant (Lifeguard) - Full time role in Grantham employer: LeisureSK
Contact Detail:
LeisureSK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Attendant (Lifeguard) - Full time role in Grantham
✨Tip Number 1
Get to know the leisure centre before your interview! Visit Grantham Meres Leisure Centre, chat with staff, and soak up the atmosphere. This will help you understand the vibe and show your genuine interest in the role.
✨Tip Number 2
Practice your lifeguard skills! Brush up on your NPLQ knowledge and be ready to discuss how you'd handle various poolside situations. Showing that you're proactive about safety will impress the hiring team.
✨Tip Number 3
Be prepared to showcase your customer service skills. Think of examples where you've dealt with tricky situations or provided excellent service. Remember, as a Leisure Attendant, you'll be the friendly face of the centre!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and keen to join our team at LeisureSK. Don’t miss out on this opportunity!
We think you need these skills to ace Leisure Attendant (Lifeguard) - Full time role in Grantham
Some tips for your application 🫡
Show Your Passion for Safety: When writing your application, let us know why you're passionate about keeping people safe. Mention any relevant experience or qualifications, like your NPLQ, to show you’re ready to take on the responsibility of a Leisure Attendant.
Be Personable and Warm: Since you'll be interacting with customers regularly, make sure your application reflects your friendly personality. Use a welcoming tone and share any past experiences where you’ve provided great customer service.
Highlight Teamwork Skills: We love team players! In your application, talk about times you've worked well in a team, especially in high-pressure situations. This will show us that you can handle the responsibilities of the role while supporting your colleagues.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at LeisureSK
✨Know Your Lifeguard Duties
Familiarise yourself with the key responsibilities of a Leisure Attendant, especially those related to safety and customer care. Be ready to discuss how you would handle specific scenarios, like managing pool capacity or responding to emergencies.
✨Show Off Your Customer Service Skills
Since you'll be interacting with customers regularly, think of examples where you've provided excellent service in the past. Highlight your ability to remain calm under pressure and how you can create a welcoming atmosphere for all visitors.
✨Understand Health and Safety Protocols
Brush up on the National Pool Lifeguard Qualification standards and the Centre Emergencies Procedure. Being able to talk knowledgeably about these topics will show that you're serious about safety and compliance.
✨Prepare Questions for the Interviewers
Have a few thoughtful questions ready to ask at the end of your interview. This could be about training opportunities, team dynamics, or how the centre handles busy periods. It shows your interest in the role and helps you gauge if it's the right fit for you.