At a Glance
- Tasks: Welcome guests, manage bookings, and promote activities at Bourne Leisure Centre.
- Company: LeisureSK Limited, a vibrant company focused on customer experience.
- Benefits: Flexible Saturday hours, friendly work environment, and training opportunities.
- Other info: Opportunity for growth and development in the leisure industry.
- Why this job: Join a fun team and make a positive impact on guest experiences.
- Qualifications: Confident, friendly, and able to multitask in a busy environment.
The predicted salary is between 24750 - 30250 £ per year.
Leisure SK Limited is seeking a Receptionist for Bourne Leisure Centre to work Saturdays (7.5 hours).
You will warmly welcome customers, guests and contractors, answer calls and emails, and promote activities and memberships.
You will handle payments with integrity and keep the booking system up to date.
The role requires a confident, friendly professional who can multitask, maintain the reception area, and support health and safety procedures.
Training may be required outside of normal hours.
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Front Desk & Guest Experience Specialist employer: LeisureSK
LeisureSK is an outstanding employer, offering a vibrant work culture that prioritises safety and customer service at the Bourne Leisure Centre. With flexible part-time hours and opportunities for extra shifts during school holidays, employees can enjoy a balanced work-life while developing their skills in a supportive environment. Join us to be part of a dedicated team that values your contributions and fosters personal growth in the leisure industry.
StudySmarter Expert Advice🤫
We think this is how you could land Front Desk & Guest Experience Specialist
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like LeisureSK and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at LeisureSK and let us see your personality shine through!
We think you need these skills to ace Front Desk & Guest Experience Specialist
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and LeisureSK.
Get Familiar with Our Brand:Before applying, take some time to learn about LeisureSK and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at LeisureSK
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress LeisureSK.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which LeisureSK will surely appreciate.
