At a Glance
- Tasks: Ensure customer safety as a lifeguard and assist with centre operations.
- Company: Join a vibrant leisure centre team dedicated to community wellbeing.
- Benefits: Flexible hours, competitive pay, and opportunities for training and development.
- Why this job: Make a difference in people's lives while gaining valuable experience.
- Qualifications: NPLQ certification preferred; customer service skills are a must.
- Other info: Casual and regular shifts available, perfect for students!
The predicted salary is between 13 - 16 £ per hour.
MULTIPLE ROLES AVAILABLE AT STAMFORD
Working Hours:
- Mondays 6.30am-3pm
- Mondays 4-10.30pm
- Wednesday 4-10.30pm
- Thursday 4-10.30pm
- Sundays 11.15am-6.15pm
Rate of pay will be dependent on National Minimum Wage age bracket. Casual and regular hours available. Our centres are open 7 days per week.
Our Leisure Attendants (lifeguards) have an important role to play in the smooth operation of the leisure centre. As a Leisure Attendant, it would be your responsibility to ensure the safety of our customers whilst supervising the swimming pool and its surrounds as a pool lifeguard. You will also be expected to undertake a number of other tasks around the centre such as routine checks, cleaning and assisting with the preparation of events/activities, including the assembly and dismantling of equipment.
As you go about your work, you will regularly interact with customers and will do so in a warm and welcoming way. You will often be the first team member that customers report issues to, and therefore you will have a great deal of responsibility for representing LeisureSK in a professional and efficient manner; remaining calm in difficult situations, being proactive in dealing with issues yourself where possible or reporting immediately to management if not.
Your responsibilities will include:
- Undertaking general lifeguard duties to the standards defined in the National Pool Lifeguard Qualification - ensuring that the poolside is never left unattended for any reason whatsoever.
- Being aware of general pool conditions i.e. water clarity and odour and reporting any issues to the Duty Manager.
- Monitoring the number of swimmers in the pool at any one time and advising the Duty Manager if numbers exceed specified limits and/or additional lifeguards are required.
- Complying with the PSOP (Pool Safety Operating Procedure) of the centre at all times.
- Maintaining your NPLQ by attending the required number and frequency of training sessions.
- Providing outstanding customer care at all times, dealing with minor problems and reporting serious issues to the Duty Manager.
- Ensuring the health and safety of customers at all times.
- Understanding and being fully conversant with the Centre Emergencies Procedure for the building as detailed in the Health and Safety Manual.
- Checking the safety of equipment and reporting any damage or malfunction of equipment, plant or building fabric to the Duty Manager immediately after discovery.
- Assisting in the preparation and operation of events and activities, including the assembly and dismantling of equipment and minor repairs when required.
- Ensuring all cleaning duties are carried out as prescribed by the Duty Manager and maintaining storage areas in a clean and tidy condition.
- Handling and recording lost property in line with company procedures.
- Assisting in the opening and/or closing of the centre each day.
- Completing other tasks as requested by the management team.
Please complete ALL questions before submitting your application. You must include full details of previous employment and also details of referees including full name and contact telephone numbers. Please also tell us in the relevant box how your skills and experience match what we are looking for.
Leisure Attendant (Lifeguard) Part Time employer: LeisureSK Limited
Contact Detail:
LeisureSK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Attendant (Lifeguard) Part Time
✨Tip Number 1
Get to know the leisure centre before your interview! Pop in, chat with staff, and soak up the vibe. This shows you're genuinely interested and helps you tailor your answers to fit their culture.
✨Tip Number 2
Practice your lifeguard skills! Brush up on your NPLQ knowledge and be ready to discuss how you'd handle various poolside scenarios. Confidence in your abilities can really set you apart.
✨Tip Number 3
Show off your customer service skills! Think of examples where you've gone above and beyond for customers. As a Leisure Attendant, you'll be the friendly face of the centre, so let them see that side of you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're tech-savvy and keen to join our team. Don’t miss out on this opportunity!
We think you need these skills to ace Leisure Attendant (Lifeguard) Part Time
Some tips for your application 🫡
Be Thorough with Your Details: Make sure to fill in all the questions on the application form. We want to know about your previous jobs and who can vouch for you, so don’t skip any sections!
Show Off Your Skills: When you get to the part about how your skills match what we’re looking for, be specific! Highlight your lifeguarding experience and any customer service skills you have. We love a good story!
Keep It Professional: Even though we’re a friendly bunch, remember to keep your application professional. Use clear language and check for any typos before hitting submit. First impressions count!
Apply Through Our Website: We recommend applying through our website for the best chance of getting noticed. It’s super easy and ensures your application goes straight to us. Don’t miss out!
How to prepare for a job interview at LeisureSK Limited
✨Know Your Responsibilities
Familiarise yourself with the key duties of a Leisure Attendant. Understand the importance of safety, customer care, and routine checks. Being able to discuss how you would handle specific situations, like monitoring pool conditions or dealing with customer issues, will show that you're prepared.
✨Showcase Your Customer Service Skills
Since you'll be interacting with customers regularly, think of examples from your past experiences where you provided excellent customer service. Be ready to explain how you would maintain a warm and welcoming atmosphere, even in challenging situations.
✨Demonstrate Your Lifeguard Knowledge
Brush up on the National Pool Lifeguard Qualification standards and the Pool Safety Operating Procedure (PSOP). You might be asked about these during the interview, so showing that you understand these protocols will set you apart as a knowledgeable candidate.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations, such as how you would respond to an emergency or manage a busy poolside. Practising your responses to these scenarios can help you feel more confident and articulate during the interview.