At a Glance
- Tasks: Ensure customer safety as a lifeguard and assist with centre operations.
- Company: Join a vibrant leisure centre dedicated to community well-being.
- Benefits: Full-time role with competitive pay and opportunities for training.
- Other info: Dynamic work environment with chances for personal growth and teamwork.
- Why this job: Make a difference by keeping swimmers safe and engaging with the community.
- Qualifications: NPLQ certification and a passion for customer service.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Multiple full time roles available at Grantham Meres Leisure Centre. The roles are for Leisure Attendants (lifeguards).
Compensation
Rate of pay will be dependent on National Minimum Wage age bracket.
Responsibilities
- Ensure the safety of customers while supervising the swimming pool and its surrounds as a pool lifeguard.
- Undertake routine checks, cleaning, and assist with the preparation of events/activities, including assembly and dismantling of equipment.
- Interact with customers in a warm, welcoming, and professional manner; be the first point of contact for customer issues.
- Perform general lifeguard duties to the standards defined in the National Pool Lifeguard Qualification (NPLQ), ensuring the poolside is never left unattended.
- Monitor pool conditions (water clarity, odor) and report any issues to the Duty Manager.
- Monitor swimmer numbers and advise when limits are exceeded or additional lifeguards required.
- Comply with the PSOP (Pool Safety Operating Procedure) of the centre at all times.
- Maintain NPLQ by attending required training sessions.
- Provide outstanding customer care, dealing with minor problems and reporting serious issues to the Duty Manager.
- Ensure the health and safety of customers at all times.
- Understand and be conversant with the Centre Emergency Procedure as detailed in the Health and Safety Manual.
- Check the safety of equipment and report any damage or malfunction to the Duty Manager immediately.
- Assist in preparation and operation of events and activities, including assembly, dismantling, and minor repairs when required.
- Perform cleaning duties as prescribed by the Duty Manager and maintain storage areas in a clean, tidy condition.
- Handle and record lost property in line with company procedures.
- Assist in opening and/or closing of the centre each day.
- Complete other tasks as requested by the management team.
Leisure Attendant (Lifeguard) - Full time role in Grantham employer: LeisureSK Limited
At LeisureSK, we pride ourselves on fostering a supportive and dynamic work environment where our Leisure Attendants play a crucial role in ensuring the safety and enjoyment of our customers. With a strong emphasis on employee development, we offer ongoing training opportunities to maintain your National Pool Lifeguard Qualification and enhance your skills. Located in a vibrant community, our leisure centre provides a unique chance to engage with diverse clientele while enjoying a fulfilling career in a friendly and professional atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Attendant (Lifeguard) - Full time role in Grantham
✨Tip Number 1
Get to know the leisure centre before your interview! Visit the facility, chat with current staff, and understand their vibe. This will help you tailor your responses and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your lifeguard skills and be ready to demonstrate them if asked. You might get a scenario-based question during the interview, so brush up on your emergency procedures and customer care techniques to impress the hiring team.
✨Tip Number 3
Show off your people skills! As a Leisure Attendant, you'll be interacting with customers all day. Be prepared to share examples of how you've provided outstanding customer service in the past, and how you handle tricky situations with a smile.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team at LeisureSK. Good luck!
We think you need these skills to ace Leisure Attendant (Lifeguard) - Full time role in Grantham
Some tips for your application 🫡
Show Your Passion for Safety:When writing your application, make sure to highlight your commitment to safety and customer care. We want to see that you understand the importance of being a lifeguard and how it impacts our customers' experience.
Be Specific About Your Experience:Don’t just list your previous jobs; tell us about specific situations where you’ve demonstrated your skills as a lifeguard or in customer service. We love hearing about real-life examples that showcase your abilities!
Keep It Professional Yet Friendly:While we appreciate a casual tone, remember that this is a professional application. Strike a balance between being approachable and maintaining professionalism in your writing. We want to get to know the real you!
Apply Through Our Website:Make sure to submit your application through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at LeisureSK Limited
✨Know Your Lifeguard Basics
Make sure you brush up on your National Pool Lifeguard Qualification knowledge. Be ready to discuss pool safety protocols and how you would handle various situations, like monitoring swimmer numbers or responding to emergencies.
✨Show Off Your Customer Service Skills
As a Leisure Attendant, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent customer service in the past, especially in challenging situations. This will show that you're not just about safety but also about creating a welcoming environment.
✨Demonstrate Team Spirit
This role involves working closely with others, so be prepared to talk about your teamwork experiences. Share instances where you collaborated effectively with colleagues or helped resolve conflicts, highlighting your ability to maintain a calm and professional demeanour.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the leisure centre's operations or team dynamics. This shows your genuine interest in the role and helps you understand what’s expected of you as a Leisure Attendant.
