At a Glance
- Tasks: Ensure customer safety as a lifeguard and assist with centre operations.
- Company: Join a vibrant leisure centre dedicated to community well-being.
- Benefits: Full-time role with competitive pay and opportunities for training.
- Other info: Dynamic work environment with chances for personal growth and teamwork.
- Why this job: Make a difference by keeping swimmers safe and engaging with the community.
- Qualifications: NPLQ certification and a passion for customer service.
The predicted salary is between 28800 - 43200 £ per year.
MULTIPLE FULL TIME ROLES AVAILABLE AT GRANTHAM MERES LEISURE CENTRE
Rate of pay will be dependant on National Minimum Wage age bracket
Our centres are open 7 days per week.
Our Leisure Attendants(lifeguards) have an important role to play in the smooth operation of the leisure centre.
As a Leisure Attendant it would be your responsibility to ensure the safety of our customers whilst supervising the swimming pool and it’s surrounds as a pool lifeguard. You will also be expected to undertake a number of other tasks around the centre such as routine checks, cleaning and assisting with the preparation of events/activities, including the assembly and dismantling of equipment.
As you go about your work, you will regularly interact with customers and will do so in a warm and welcoming way. You will often be the first team member that customers report issues to, and therefore you will have a great deal of responsibility for representing LeisureSK in a professional and efficient manner; remaining calm in difficult situations, being proactive in dealing with issues yourself where possible or reporting immediately to management if not.
- To undertake general lifeguard duties to the standards defined in the National Pool Lifeguard Qualification - ensuring that the poolside is never left unattended for any reason whatsoever.
- To be aware of general pool conditions i.e. water clarity and odour and report any issues to the Duty Manager.
- To monitor the number of swimmers in the pool at any one time and where numbers exceed the specified limits and/or additional lifeguards are required to advise the Duty Manager.
- To comply with the PSOP (Pool Safety Operating Procedure) of the centre at all times.
- You will be required to maintain your NPLQ by attending the required number and frequency of training sessions.
- To provide outstanding customer care at all times, dealing with minor problems and reporting serious issues to the Duty Manager and to provide assistance to customers wherever possible.
- To ensure the health and safety of customers at all times.
- To understand and be fully conversant with the Centre Emergencies Procedure for the building as detailed in the Health and Safety Manual.
- To check the safety of equipment and to report any damage or malfunction of equipment, plant or building fabric to the Duty Manager immediately after discovery.
- To assist in the preparation and operation of events and activities, including the assembly and dismantling of equipment and minor repairs when required.
- To ensure all cleaning duties are carried out as prescribed by the Duty Manager and to maintain storage areas in a clean and tidy condition.
- To ensure that lost property is handled and recorded in line with company procedures.
- To assist in the opening and/or closing of the centre each day.
- To complete from time-to-time other tasks as requested by the management team.
Please complete ALL questions before submitting your application. You must include full details of previous employment and also details of referees including full name and contact telephone numbers. Please also tell us in the relevant box how your skills and experience match what we are looking for.
Leisure Attendant (Lifeguard) - Full time role in Grantham employer: LeisureSK Limited
At LeisureSK, we pride ourselves on fostering a supportive and dynamic work environment where our Leisure Attendants play a crucial role in ensuring the safety and enjoyment of our customers. With a strong emphasis on employee development, we offer ongoing training opportunities to maintain your National Pool Lifeguard Qualification and enhance your skills. Located in a vibrant community, our leisure centre provides a unique chance to engage with diverse clientele while enjoying a fulfilling career in a friendly and professional atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Attendant (Lifeguard) - Full time role in Grantham
✨Tip Number 1
Get to know the leisure centre before your interview! Visit the facility, chat with current staff, and understand their vibe. This will help you tailor your responses and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your lifeguard skills and be ready to demonstrate them if asked. You might get a scenario-based question during the interview, so brush up on your emergency procedures and customer care techniques to impress the hiring team.
✨Tip Number 3
Show off your people skills! As a Leisure Attendant, you'll be interacting with customers all day. Be prepared to share examples of how you've provided outstanding customer service in the past, and how you handle tricky situations with a smile.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team at LeisureSK. Good luck!
We think you need these skills to ace Leisure Attendant (Lifeguard) - Full time role in Grantham
Some tips for your application 🫡
Show Your Passion for Safety:When writing your application, make sure to highlight your commitment to safety and customer care. We want to see that you understand the importance of being a lifeguard and how it impacts our customers' experience.
Be Specific About Your Experience:Don’t just list your previous jobs; tell us about specific situations where you’ve demonstrated your skills as a lifeguard or in customer service. We love hearing about real-life examples that showcase your abilities!
Keep It Professional Yet Friendly:While we appreciate a casual tone, remember that this is a professional application. Strike a balance between being approachable and maintaining professionalism in your writing. We want to get to know the real you!
Apply Through Our Website:Make sure to submit your application through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at LeisureSK Limited
✨Know Your Lifeguard Basics
Make sure you brush up on your National Pool Lifeguard Qualification knowledge. Be ready to discuss pool safety protocols and how you would handle various situations, like monitoring swimmer numbers or responding to emergencies.
✨Show Off Your Customer Service Skills
As a Leisure Attendant, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent customer service in the past, especially in challenging situations. This will show that you're not just about safety but also about creating a welcoming environment.
✨Demonstrate Team Spirit
This role involves working closely with others, so be prepared to talk about your teamwork experiences. Share instances where you collaborated effectively with colleagues or helped resolve conflicts, highlighting your ability to maintain a calm and professional demeanour.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the leisure centre's operations or team dynamics. This shows your genuine interest in the role and helps you understand what’s expected of you as a Leisure Attendant.
