At a Glance
- Tasks: Keep our leisure centre clean and welcoming for all visitors.
- Company: Join LeisureSK, a vibrant community hub focused on health and fitness.
- Benefits: Enjoy flexible weekend hours and gain valuable customer service experience.
- Other info: This role is perfect for students looking for part-time work on weekends.
- Why this job: Be the friendly face of our centre, making a positive impact on customers' experiences.
- Qualifications: No specific qualifications needed, just a positive attitude and willingness to learn.
Part Time Role at Stamford Leisure Pool - 12 hours per week 4-7pm Monday to Thursday. Our Facility Attendants have an important role to play in the smooth operation of the leisure centre. As a Facility Attendant, you will be your responsibility to ensure that customers always find the facilities meet their expectations in terms of cleanliness. You will also help with routine checks, housekeeping standards and customer safety. As you go about your work, you will regularly interact with customers and will do so in a warm and welcoming way. You will often be the first team member that customers report issues to, and therefore you will have a great deal of responsibility for representing LeisureSK in a professional and efficient manner; remaining calm in difficult situations, being proactive in dealing with issues yourself where possible or reporting immediately to management if not.
- Clean all areas of the centre in accordance with the cleaning schedule and all fixtures and fittings within these areas; including gym, changing rooms, toilets, offices, sports halls, storerooms, corridors, reception areas, café and seating areas.
- Cleaning duties to include: wet mopping, dry mopping, vacuuming, sweeping, wiping, scrubbing, dusting and general sanitisation.
- Replenish paper towel, soap, toilet paper, bin liners, cleaning chemicals and hand sanitiser.
- Use machines, tools, equipment and materials as necessary and as trained.
- Empty all litter bins into appropriate containers (recycled and general waste) and then to remove to external bin compound.
- Ensure a high standard of customer care is achieved at all times, adopting a warm and welcoming manner which encourages communication with customers.
- To complete from time-to-time other tasks as requested by the management team.
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Facility Attendant in Stamford employer: LeisureSK Limited
LeisureSK Limited is an exceptional employer that prioritises community engagement and employee well-being. With flexible hours and a supportive work culture, instructors have the opportunity to inspire local residents while enjoying personal growth through ongoing training and development. Working in Bourne, you'll be part of a vibrant team dedicated to promoting health and fitness, making a meaningful impact in the lives of others.
StudySmarter Expert Advice🤫
We think this is how you could land Facility Attendant in Stamford
✨Tip Number 1
Familiarise yourself with the specific cleaning protocols and standards expected at leisure centres. Understanding the importance of cleanliness and customer safety will help you demonstrate your commitment to maintaining high standards during any interviews or discussions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in role-play scenarios. Since you'll be the first point of contact for customers, showcasing your ability to remain calm and professional in various situations will set you apart from other candidates.
✨Tip Number 3
Research common issues that arise in leisure centres and think about how you would address them. Being prepared with solutions shows initiative and a proactive attitude, which are qualities that employers value highly.
✨Tip Number 4
Network with current or former employees of Stamford Leisure Pool or similar facilities. They can provide insights into the work environment and expectations, which can help you tailor your approach when applying through our website.
We think you need these skills to ace Facility Attendant in Stamford
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities of a Facility Attendant. Highlight your relevant experience in cleanliness, customer service, and any specific skills that match the role.
Tailor Your CV:Make sure your CV reflects your previous employment and experiences that are directly related to the tasks mentioned in the job description. Emphasise your ability to maintain cleanliness and provide excellent customer care.
Answer All Questions:Pay close attention to the application questions. Provide complete answers, especially regarding your previous employment and references. Incomplete responses may lead to disqualification, so ensure you cover all aspects thoroughly.
Showcase Your Soft Skills:Since the role involves regular interaction with customers, highlight your communication skills and ability to remain calm under pressure. Use examples from past experiences to demonstrate how you've handled difficult situations effectively.
How to prepare for a job interview at LeisureSK Limited
✨Show Your Customer Service Skills
As a Facility Attendant, you'll be the first point of contact for customers. Make sure to highlight your previous experience in customer service during the interview. Share specific examples of how you've handled difficult situations or provided exceptional service.
✨Demonstrate Attention to Detail
Cleaning and maintaining facilities is a key part of this role. Be prepared to discuss how you ensure cleanliness and uphold standards in your previous jobs. Mention any specific cleaning protocols or schedules you've followed.
✨Be Ready for Practical Questions
Expect questions that assess your ability to handle the physical demands of the job. You might be asked about your experience with cleaning equipment or how you prioritise tasks when managing multiple responsibilities.
✨Exude a Warm and Welcoming Attitude
Since you'll be interacting with customers regularly, it's important to convey a friendly and approachable demeanour. Practice your body language and tone of voice to ensure you come across as welcoming during the interview.
