At a Glance
- Tasks: Welcome guests and ensure a smooth night-time experience at our urban aparthotel.
- Company: Staycity, a vibrant aparthotel brand in prime city locations across Europe.
- Benefits: Flexible hours, bonus schemes, discounted stays, and paid volunteer days.
- Other info: Full training provided and opportunities for personal growth.
- Why this job: Join a passionate team and make memorable first impressions for our guests.
- Qualifications: Great communication skills; experience is a plus but not essential.
The predicted salary is between 20000 - 25000 £ per year.
Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provide home comforts in prime city spots - ideal for the modern traveller.
Our mission is to help guests experience the city on their own terms - combining independence and hospitality in every stay. We're a team of doers, thinkers, and hospitality lovers, committed to delivering standout guest experiences and building a culture we're proud of.
We're now hiring a Night Reception Team Member to help shape the Staycity guest journey.
Benefits:- Paid family leave (>1 year of service)
- Flexible working patterns
- Bonus scheme that rewards high performers - based on our core values and tied to individual property goals
- Discounted rates for overnight stays for you, your family and friends
- Refer and earn scheme - earn up to £550
- Cycle to work scheme - to support a healthy lifestyle and our planet
- Education Support to help you foster new skills
- Volunteer days: 2 paid volunteer days per year
- Support for you and your family when you need it with our Employee Assistance Program (EAP)
- An extra day off to celebrate your birthday
- Previous experience working in a similar property is helpful but not a "must have" as full training will be provided
- Prior experience using Opera is helpful but not a "must have" as full training will be provided
- Excellent communication and interpersonal skills are required for this role.
- Be a Brand Ambassador: Embrace your role with joy, passion, and enthusiasm as you represent Staycity Group
- Make a good first impression with all our guests: Confidence and great communication are vital in leaving lasting impressions.
Join us and be part of the journey.
Night Reception Team Member - York employer: leisurejobs
Staycity is an exceptional employer that values its team members by offering a supportive work culture and numerous benefits, including flexible working patterns, paid family leave, and opportunities for personal growth through education support. Located in the vibrant city of York, our Night Reception Team Members play a crucial role in delivering outstanding guest experiences while enjoying perks like discounted stays and volunteer days, making it a rewarding place to work for those passionate about hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Night Reception Team Member - York
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in hospitality. They might know about openings at Staycity or can give you the inside scoop on what it’s like to work there.
✨Tip Number 2
Prepare for the interview by researching Staycity's values and mission. Show us that you understand our commitment to guest experiences and how you can contribute to that as a Night Reception Team Member.
✨Tip Number 3
Practice your communication skills! Since excellent interpersonal skills are key for this role, consider doing mock interviews with friends or family to boost your confidence and polish your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Night Reception Team Member - York
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for hospitality and how you can contribute to our team.
Tailor Your Application:Make sure to tailor your application to the Night Reception Team Member role. Highlight any relevant experience or skills that align with what we’re looking for, even if it’s not directly in hospitality.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at leisurejobs
✨Know the Brand
Before your interview, take some time to research Staycity and its mission. Understand what makes their approach to hospitality unique and how they blend apartment living with hotel quality. This knowledge will help you demonstrate your enthusiasm for the role and show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Night Reception Team Member, excellent communication is key. Prepare examples from your past experiences where you've successfully interacted with guests or resolved issues. Practising clear and confident responses will help you shine during the interview and highlight your interpersonal skills.
✨Emphasise Flexibility and Adaptability
Given the nature of the role, it's important to convey your ability to adapt to different situations. Think of times when you've had to adjust your approach on the fly or handle unexpected challenges. Sharing these experiences will illustrate your readiness to thrive in a dynamic environment like Staycity.
✨Ask Thoughtful Questions
At the end of the interview, be prepared to ask questions that show your interest in the role and the company culture. Inquire about team dynamics, training opportunities, or how they measure success in the Night Reception role. This not only demonstrates your engagement but also helps you assess if Staycity is the right fit for you.
