At a Glance
- Tasks: Meet and greet guests, assist with bowling, and ensure a fun atmosphere.
- Company: Join a vibrant team at Superbowl UK, dedicated to guest experience.
- Benefits: Quarterly bonuses, pension scheme, discounted bowling, and birthday month bonus.
- Other info: Flexible hours with opportunities for training and rewards.
- Why this job: Be part of a lively environment where you create lasting memories for guests.
- Qualifications: Positive attitude, excellent customer service skills, and teamwork ability.
The predicted salary is between 20000 - 25000 £ per year.
Guest Experience Host - Widnes, Cheshire
Job Description
We are passionate about providing high standards of service and you will play a key role in delivering these as one of our team.
A Team Member involves Meeting, greeting, and assisting guests to get on lanes and bowl, charging an admission fee, assisting players in general, bar catering, hosting children's parties and simply working throughout the centre.
- To greet Guests in a pleasant and courteous manner
- To operate tills and computer systems to the standards required
- To identify customer needs and promote guest recognition at all times
- To ensure that the site is clean and tidy at all times
- To work in any department required (age depending)
We are currently looking for lively, fun, and dynamic people to join the team.
We offer a great atmosphere to meet all levels of customer needs in a fast-paced environment.
We are looking for applicants who can commit to a minimum of 8 hours a week.
About you
We pride ourselves on Guest experience and lasting memories, so for you to be successful in this role you will need a positive attitude and approach to everything you do.
Here is what else will make you perfect for the role
- Ability to thrive in a fast-paced environment.
- Ability to demonstrate excellent customer service.
- Excel at working in a team.
- Flexibility around working hours and shift patterns (availability agreed at interview)
- Evening and weekends (must be able to work up until midnight/1am)
- The ability to build good working relationships with team members and customers.
Our centres are always busy, and the role is very varied. You will work with our team ensuring that together, our standards are kept to the highest level.
- Advantages of Superbowl UK
- Quarterly Bonus
- Contributory Pension Scheme
- Discounted Bowling
- Perkpal (Employee benefit Scheme)
- Excellent Training and Support
- On shift reward schemes
- Birthday Month Bonus
Guest Experience Host - Widnes, Cheshire employer: leisurejobs
Giggling Squid is an exceptional employer, offering a vibrant work culture that prioritises family values and a passion for Thai cuisine. With a strong focus on employee development through comprehensive training programmes, competitive salaries, and generous benefits like weekly pay and staff discounts, we ensure our team members feel valued and supported. Join us in Leamington Spa, where you can enjoy a fulfilling career in one of the UK's fastest-growing restaurant groups while embracing the warmth of our unique Thai heritage.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience Host - Widnes, Cheshire
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at leisurejobs and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Guest Experience Host - Widnes, Cheshire
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at leisurejobs that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at leisurejobs.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at leisurejobs get a sense of who you are beyond your experience!
How to prepare for a job interview at leisurejobs
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at leisurejobs and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.