At a Glance
- Tasks: Lead and inspire a team to achieve sales and customer service goals in a vibrant retail environment.
- Company: Join Estée Lauder, a global leader in luxury beauty products.
- Benefits: Competitive pay, training opportunities, and a diverse, inclusive workplace.
- Other info: Great career progression opportunities in a fast-paced, dynamic setting.
- Why this job: Be the CEO of your own store and make a real impact in the beauty industry.
- Qualifications: Experience in retail management and a passion for coaching and customer service.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast-paced retail environment.
This is an exceptional opportunity for you to be Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team.
If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long-term fulfilling career with a leader in prestige beauty. Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all-round skills needed to progress further within the Beauty Industry.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications
- Proven retail management/assistant retail management experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalized customer service
- Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling
- Previous retail operations experience including inventory and facilities management and cash reconciliation
- Proven track record of leading a team to achieve sales and customer service targets
- Experience of creating and executing in-store events
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Proficient in Microsoft Office
Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Equal Opportunity Employer
At Estée Lauder Companies, we are committed to promoting an inclusive and diverse work environment. We believe that every individual brings unique value and we strongly encourage applications from people of all backgrounds, gender identities, sexual orientations, religions, and disabilities.
Store Manager - The Cosmetics Company - Wembley, London (Wembley) employer: leisurejobs
At The Estée Lauder Companies, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture in Wembley, London. As a Store Manager, you will not only lead a passionate team but also benefit from extensive training and career progression opportunities within the prestigious beauty industry. With a competitive remuneration package and a commitment to diversity, we empower our employees to thrive and make a meaningful impact in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - The Cosmetics Company - Wembley, London (Wembley)
✨Tip Number 1
Network like a pro! Reach out to your connections in the beauty industry, attend events, and engage with professionals on platforms like LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for cosmetics shine through. Share your ideas on customer engagement and how you’d lead a team to success. Remember, they want to see the real you!
✨Tip Number 3
Prepare for situational questions! Think about how you’d handle various retail scenarios, like managing a busy day or resolving customer complaints. Practising these responses will help you feel more confident during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at The Cosmetics Company.
We think you need these skills to ace Store Manager - The Cosmetics Company - Wembley, London (Wembley)
Some tips for your application 🫡
Show Your Passion for Beauty:When you're writing your application, let your love for the beauty industry shine through! Share any experiences or stories that highlight your enthusiasm for cosmetics and how it drives you to excel in a retail environment.
Highlight Your Leadership Skills:As a Store Manager, you'll be leading a team, so make sure to showcase your leadership experience. Use specific examples from your past roles where you've successfully coached or developed team members to achieve their goals.
Be Specific About Your Achievements:Don't just say you hit sales targets; tell us how you did it! Include numbers and results in your application to demonstrate your impact in previous roles. This will help us see your potential to drive success at The Cosmetics Company.
Apply Through Our Website:We want to hear from you directly! Make sure to submit your application through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and get back to you quickly.
How to prepare for a job interview at leisurejobs
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with the brands and products that The Cosmetics Company offers. This means understanding their unique selling points and how they stand out in the market. Being able to discuss specific products and your personal experiences with them will show your passion for the role.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully coached or developed team members. Highlight any specific achievements, like improving sales or customer satisfaction, to demonstrate your leadership capabilities.
✨Prepare for Business Planning Questions
Expect questions about business planning and sales targets. Think of times when you set goals for your team and how you achieved them. Be ready to discuss your approach to analysing sales data and making strategic decisions based on that information.
✨Emphasise Customer Relationship Management
Customer service is key in retail, especially in cosmetics. Prepare to talk about how you've built strong relationships with customers in the past. Share specific examples of how you’ve handled difficult situations or turned a negative experience into a positive one to showcase your customer service skills.
